Market Research Shows Cancer Patients Denied Care and Dignity by NHS

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12th August 2013 12:35 - Health

A recent market research survey undertaken by YouGov, for Macmillan Cancer Support, found that of 170,000 cancer victims admitted to hospitals in England each year, around a tenth (11%) said their files were lost by a doctor or nurse. Additionally, one in ten patients staying overnight said he or she was examined within an open ward or with the curtain partly open.

The survey of 2,217 respondents found - that over a tenth (15%) felt they were belittled by nurses while 14% were forced to wait at least thirty minutes for assistance going to the toilet – one percent were forced to wait for at least two hours.

Mike Hobday, the Charity’s Director of Policy and Research, said:

“The lack of basic care, dignity and respect experienced by cancer patients in hospital is shocking. Giving patients a positive experience is as important as good medical care but sadly there’s still a culture in some hospitals where hitting targets is put before compassionate care.”

Royal College of Nursing Chief Executive Peter Carter said:

“NHS teams need to work together to ensure all patients are treated with dignity.”

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