Pharmacists trusted less than other health professionals, survey finds

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16th January 2015 14:56 - Pharmaceutical

A recent survey, commissioned by the General Pharmaceutical Council, has discovered that the public trust pharmacists less than other health professionals.Pharmacists trusted less than other health professionals, survey finds

Of the respondents, nearly 9 in 10 (87 per cent) claimed that they trust the advice given by pharmacists – a similar figure as those who trust opticians, dentists and nurses.  However, 95 per cent trust doctors.

Approximately 12 per cent of the sample claimed expressed distrust in pharmacists.

On the other hand, 39 per cent of the respondents said that they trust pharmacists’ advice a ‘great deal’.

The amount of respondents who trusted other health professionals were: 62 per cent for GPs, 50 per cent for dentists and 49 per cent for opticians.

The demographic which had the most trust in pharmacists were caucasian people, aged 65 and above and had visited the pharmacy in the last 12 months.

The most common reasons for seeking advice from a pharmacist were: to get an influenza jab, to get help to stop smoking, blood pressure checks and for advice on medication.

When questioned about why they last visited a pharmacist, 65 per cent claimed their reason was to collect a prescription, 27 per cent went to purchase over-the-counter medicine and 17 per cent visited to seek advice on which medication to buy.

The survey revealed the public’s satisfaction with pharmacies.  For example, 83 per cent claimed they were treated with respect, 86 per cent felt that they were able to get the service they required and 88 per cent felt the pharmacy was clean and well looked after.

Over 75 per cent felt the staff at the pharmacy were knowledgeable.

However, 8 per cent revealed that they felt their pharmacy wasn’t private enough.

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