Market Research RSS Feedshttp://www.djsresearch.co.ukMarket Research RSS FeedsWed, 28 Jun 2017 13:19:04 BST I Love Manchester: DJS Research runs the Great Manchester 10K for Manchester Hospitals I ♥ Manchester http://www.djsresearch.co.uk/news/article/I-Love-Manchester-DJS-Research-runs-the-Great-Manchester-10K-for-Manchester-Hospitals http://www.djsresearch.co.uk/news/article/I-Love-Manchester-DJS-Research-runs-the-Great-Manchester-10K-for-Manchester-Hospitals Four new starters arrrive at DJS Research! Four new starters arrrive at DJS Research! http://www.djsresearch.co.uk/news/article/Four-new-starters-arrrive-at-DJS-Research http://www.djsresearch.co.uk/news/article/Four-new-starters-arrrive-at-DJS-Research We Are Nominated As a “One to Watch Agency” by The Market Research Society http://www.djsresearch.co.uk/news/article/We-Are-Nominated-As-a-One-to-Watch-Agency-by-The-Market-Research-Society http://www.djsresearch.co.uk/news/article/We-Are-Nominated-As-a-One-to-Watch-Agency-by-The-Market-Research-Society Human after all… http://www.djsresearch.co.uk/news/article/Human-after-all http://www.djsresearch.co.uk/news/article/Human-after-all We are tackling a research project on behalf of Leicester City Football Club We are tackling a research project on behalf of Leicester City Football Club: We are thrilled to announce that we have been selected to conduct a market research project on behalf of Leicester City Football Club – a football club very close to our Managing Director, Danny Sims’ heart! http://www.djsresearch.co.uk/news/article/We-are-tackling-a-research-project-on-behalf-of-Leicester-City-Football-Club http://www.djsresearch.co.uk/news/article/We-are-tackling-a-research-project-on-behalf-of-Leicester-City-Football-Club Considering a career in Market Research? Read this! http://www.djsresearch.co.uk/news/article/Considering-a-career-in-Market-Research-Read-this http://www.djsresearch.co.uk/news/article/Considering-a-career-in-Market-Research-Read-this An entirely tongue-in-cheek look at rejection in the research industry http://www.djsresearch.co.uk/news/article/An-entirely-tongue-in-cheek-look-at-rejection-in-the-research-industry http://www.djsresearch.co.uk/news/article/An-entirely-tongue-in-cheek-look-at-rejection-in-the-research-industry Lost in translation: testing the foreign waters for international branding campaigns This blog was written by Emma Lay, Senior Research Executive http://www.djsresearch.co.uk/news/article/Lost-in-translation-testing-the-foreign-waters-for-international-branding-campaigns http://www.djsresearch.co.uk/news/article/Lost-in-translation-testing-the-foreign-waters-for-international-branding-campaigns How to determine the right survey length This blog was written by Matt Walker, Senior Research Executive http://www.djsresearch.co.uk/news/article/How-to-determine-the-right-survey-length http://www.djsresearch.co.uk/news/article/How-to-determine-the-right-survey-length DJS Research Ltd goes for Christmas number one Probably not the best, but probably not the worst number one effort you'll hear this Christmas! There's not really much more to be said at this point...so take five minutes to listen to our full market research rendition of the Twelve Days of Christmas! http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-goes-for-Christmas-number-one http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-goes-for-Christmas-number-one Market Research Blog: The “single most reliable indicator of a company’s ability to grow” … but only if you do it right! This blog was written by Alex McCluckie, Senior Research Manager Opening up Outlook to review the Monday morning emails is always a ritual approached with anticipation and hope. So it came as a lovely surprise recently to read the following subject line: http://www.djsresearch.co.uk/news/article/Market-Research-Blog-The-single-most-reliable-indicator-of-a-companys-ability-to-grow-but-only-if-you-do-it-right http://www.djsresearch.co.uk/news/article/Market-Research-Blog-The-single-most-reliable-indicator-of-a-companys-ability-to-grow-but-only-if-you-do-it-right DJS Research Ltd announces ten new additions As a result of exceptional growth in recent years, DJS Research is pleased to announce ten new additions to its expanding team, and five internal promotions, as the company gears up for new growth targets. http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-announces-ten-new-additions http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-announces-ten-new-additions Helping our community out! This blog was written by James Hinde, Research Director http://www.djsresearch.co.uk/news/article/Helping-our-community-out http://www.djsresearch.co.uk/news/article/Helping-our-community-out DJS Research supports RM Results with new website launch We are today congratulating RM Results, the company behind the world’s most widely used e-marking tool, RM Assessor, on the launch of their newly re-designed website. http://www.djsresearch.co.uk/news/article/DJS-Research-supports-RM-Results-with-new-website-launch http://www.djsresearch.co.uk/news/article/DJS-Research-supports-RM-Results-with-new-website-launch Chatter Zone explains why Black Friday sales were higher online This blog was written by Gill Redfern, Research Director http://www.djsresearch.co.uk/news/article/Chatter-Zone-explains-why-Black-Friday-sales-were-higher-online http://www.djsresearch.co.uk/news/article/Chatter-Zone-explains-why-Black-Friday-sales-were-higher-online Our review of Utility Week’s Water Customer Conference This blog was written by Alex McCluckie, Senior Research Manager http://www.djsresearch.co.uk/news/article/Our-review-of-Utility-Weeks-Water-Customer-Conference http://www.djsresearch.co.uk/news/article/Our-review-of-Utility-Weeks-Water-Customer-Conference Spreading the Christmas cheer! This blog was written by Beth Harcourt, Marketing Coordinator http://www.djsresearch.co.uk/news/article/Spreading-the-Christmas-cheer http://www.djsresearch.co.uk/news/article/Spreading-the-Christmas-cheer How will AMP6 and AMP7 impact customers, suppliers and stakeholders? This blog was written by Ali Sims, Research Director (pictured) http://www.djsresearch.co.uk/news/article/How-will-AMP6-and-AMP7-impact-customers-suppliers-and-stakeholders http://www.djsresearch.co.uk/news/article/How-will-AMP6-and-AMP7-impact-customers-suppliers-and-stakeholders The Great Manchester 10K: On the seventh day, God created Manchester This blog was written by James Hinde, Research Director http://www.djsresearch.co.uk/news/article/The-Great-Manchester-10K-On-the-seventh-day-God-created-Manchester http://www.djsresearch.co.uk/news/article/The-Great-Manchester-10K-On-the-seventh-day-God-created-Manchester “It’s the little things that count” as published by the Market Research Society Written by Alex McCluckie, Research Manager Picture the scene: it’s a normal night in Manchester ( glib and rainy, naturally ) as I make my way home after a long but productive day at work. I hit the motorway and out of nowhere another driver cuts lanes mere inches from my bumper without indicating. After a quick surge of adrenalin and a little swearing, I quickly settle back into cruise mode. A short distance later I’ve pretty much forgotten the whole episode and decide to pull over for a quick snack stop. I find myself waiting at the till. 15 minutes later and I’m still waiting. Hang on, not waiting, fuming! How can it be this slow? I finally get out of there and arrive back home, and I’m still incensed. In fact, I was just as riled by this minor episode the following day when I was back on the same road making my way in for the new day. Now calmer, reflecting on this episode I was struck by a question; how can two events – one a near life and death experience and one insignificant and mundane produce such forgettable and persistent reactions? As it turns out there is a rather interesting explanation – and one that may have something to teach us about customer experience. A series of mini-studies from the US suggests that intense states may themselves trigger psychological processes that are designed to diminish them. As a result, this unconscious process means that intense states ( i.e. the feeling created by nearly getting driven off the road ) may subside much quicker than their milder counterparts ( i.e. the feeling created by having to queue for long periods of time ). Because this process is subconscious, people can expect intense states to last longer than mild ones. When tested, however, the truth seems to be anything but and this may have ramifications for how brands handle their customer relationships. According to the research, headed by Dan Gilbert, by asking participants to estimate the intensity of their feelings towards a number of transgressions ( such as asking someone on a date but getting turned down, or hearing that their best friend had a romantic encounter with their former flame ) both at the moment it happened and one week later, they were able to see a clear expectation amongst participants that their feelings at the time of the transgression would prove to be a “powerful predictor of their feelings a week later”. The researchers also took this one step further in order to test whether the psychological processes that temper distress are activated only when the distress itself exceeds a certain threshold. To do this they conducted another study. This time, participants rated their emotional state prior to writing an autobiographical story that someone else would then rate and use to assess their personality type. Crucially however, some participants were told that they would then meet their assessor ( partner condition ) and some were told that their assessor would remain anonymous ( non-partner condition ). Participants were eventually given their assessment indicating that their assessor had rated them with ‘relatively high confidence’ as the worst of three personality types. Upon reading this assessment, participants then measured their emotional state again. As predicted, participants experienced a greater change in their emotional state when insulted by someone they were going to meet ( partner condition ) than when insulted by a non-partner. The suggestion here was that because people trust others with whom they are going to interact to make special efforts to be nice, participants initially disliked their insulting ‘partner’ more than their insulting ‘non-partner’. Additionally, the researchers investigated how participants’ more intense dislike of a partner was expected to last longer than their less intense dislike of a non-partner. Interestingly however, when measured five minutes after being insulted, the opposite was actually the case; the greater emotionally active situation was diffused quicker than the initially lesser experience – something the authors argue is due to these subconscious attenuating processes. So if really bad experiences can be alleviated quicker and lesser, more mundane experiences tend to linger, what does this mean for customer experience? Well, as we all know, good and bad experiences can come in different sizes: from unsatisfactory exchanges with a customer services department to finding out your beef burgers have been made of horse for the last few months. With these findings in mind, the question is, are brands sometimes guilty of prioritising their resources towards ‘the bigger’ PR issues at the complete expense of the everyday interactions that consumers seek? A recent Twitter mystery shop evaluated different brands on several measures, such as response rate, speed and quality of response and found there to be a chasm between those brands that prioritise consumer interactions and those who take a more ‘relaxed’ stance to connecting with their customers. Indeed, while some brands responded to at least 90% of queries, certain brands chose not to reply to a single tweet! These more ‘relaxed’ brands may be taking this laid back approach due to this subconscious expectation that the ‘lesser’ inconveniences experienced by customers ( i.e. not receiving a reply ) will subside and be forgotten about quickly, leaving them to tackle what they perceive to be bigger, more important issues. But as we now know, this may be a mistake that is merely masking a slow burning consumer frustration that lingers because it isn’t activating the ‘threshold’ needed to trigger the psychological processes that can attenuate this frustration. In this counter-intuitive world of ours, consumers need to be handled with care and engaged with on their terms about the issues that are important to them, no matter how - and particularly if they are - small. Doing otherwise may simply be covertly deteriorating the consumer – brand relationship out of all proportion to the initial event. REFERENCE: Gilbert, D. et al., ( 2004 ).  The Peculiar Longevity of Things Not So Bad. Psychological Science 15 ( 1 ), 14-19. http://www.djsresearch.co.uk/news/article/Its-the-little-things-that-count-as-published-by-the-Market-Research-Society http://www.djsresearch.co.uk/news/article/Its-the-little-things-that-count-as-published-by-the-Market-Research-Society Paid Market Research Paid Market Research is sometimes offered as a thank you for participating in research projects. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Consumer Panel Research Consumer panel research refers to a market research methodology which utilises consumer panels in order to quickly and efficiently understand the prevailing views of a group - whether that be a specific group of consumers (such as over-50s), consumers in a geographic location or members of more specific group. Although members of a 'panel', those in the latter group would often be referred to as a specific panel type; for instance, VoicED is a teacher panel owned and operated by DJS Research and only accepts teachers and education professionals, and we also have our own insight panel for consumers and other respondents which you can sign up to if you wish. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Value Assessment Research Value Assessment Research allows companies to assess the worth of a new product or service before it is introduced to the market. By conducting this type of research, companies can gauge whether or not there is a) a need for the product and b) a demand for the product. Long-term, Value Assessment Research can potentially save companies vast amounts of money and face by declaring whether or not a product or service is marketable, before it hits the shelves. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Brand Auditing Market Research Brand Auditing Market Research has several instrumental benefits to companies, it: http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Blind Use Testing Blind Use Testing is when certain information or aspects of a product are kept concealed from the tester to ensure there is no bias in their reporting. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Accompanied Shopping Trips In our experience, one of the most effective ways of understanding a consumer’s buying behaviour is to accompany them on a shopping trip – something we call "Accompanied Shopping Trips". http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Attitudinal Segmentation Attitudinal segmentation is when companies target their customer groups based on a set of shared attitudes they hold. Conducting this kind of segmentation allows you to understand existing and potential customers in more detail. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Brand Differentiation Brand differentiation is a process undertaken by companies who seek to ensure their brand stands out from their competitions’. By singling out unique qualities your product offers and promoting them in a way that best targets your consumers, you are likely to gain a competitive advantage over your rivals, which, in turn, should equate to increased market share. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ New Concept Development New Concept Development refers to the process of bringing a new product or idea into a market. There are two branches of New Concept Development – the first involves coming up with the idea, designing the product and engineering the detail, and the second involves extensive market research and marketing analysis. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Customer Profiling Customer Profiling is a method used to get an accurate understanding of your consumers to help you make informed, beneficial decisions to your company’s strategy. Customer profiling involves breaking your overall customer-base down into sub-groups who share similar goals and characteristics, so that each division can be appropriately targeted and tailored towards. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ International Segmentation There are three types of international segmentation – global, regional and unique. Global segmentation is used when there is a group of consumers with common needs that cross national borders; regional segmentation is required when the similarity of consumers’ needs and preferences only spans across the region or several countries, and unique segmentation is when consumer preferences are localised to a single country. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Laddering Market Research Laddering is a qualitative market research method used to understand the reasons behind why people buy and use certain products and services. Laddering aims to go beyond pure functional reasons why people do things and identify the impact that this reason has personally on the audience – tapping into their personal values. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Market Entry and Market Sizing Research Market Entry and Market Sizing research is conducted before entering a new market, expanding within an existing market or releasing a new product. Market Entry and Market Sizing is essential in order for you to understand the size of the market you are venturing into and how much total revenue is available in that market. Conducting this type of research, in essence, aims to reduce the likelihood of any possible implications that may arise from your new investment. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Pen Portraits Pen portraits stem from telephone surveys, where participants are asked if they are willing to take part in further research and, if so, their contact and profiling details are captured. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Point of Sale Market Research Point of Sale is essentially when customers and products first come into contact, whether it’s in-store, online, in a catalogue, on a banner or through an app – the same rules apply. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Device Agnostic Surveys How have we made our surveys device agnostic? http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Accessibility of Surveys How have we made our surveys accessible? http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Multi-Browser Testing for Surveys How have we used multi-browser testing within our survey design? http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Automotive Industry Market Research Automotive industry market research can be undertaken both on behalf of and with regards to the automotive industry. Automotive industry market research is not bound to a specific research method, with research agencies researching the sector through a variety of quantitative and qualitative research methods. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ Behavioural Segmentation Behavioural segmentation is the term used to describe how market research professionals and marketers can identify and analyse specific patterns in behaviours, enabling market researchers to segment a sample by consumer behaviour. http://www.djsresearch.co.uk/glossary/item/ http://www.djsresearch.co.uk/glossary/item/ A study shows that: 66% of adults are eating three or fewer servings of fruit and vegetables a day A recent study shows that: 66% of adults are eating three or fewer servings of fruit and vegetables a day. http://www.djsresearch.co.uk/blog/article/A-study-shows-that-66percent-of-adults-are-eating-three-or-fewer-servings-of-fruit-and-vegetables-a-day-03635 http://www.djsresearch.co.uk/blog/article/A-study-shows-that-66percent-of-adults-are-eating-three-or-fewer-servings-of-fruit-and-vegetables-a-day-03635 Recent polls uncover how eSports affect children’s health in the UK. Recent polls uncover: the relationship between eSports and traditional sports and how this affects children’s health. http://www.djsresearch.co.uk/blog/article/Recent-polls-uncover-how-eSports-affect-childrens-health-in-the-UK-03633 http://www.djsresearch.co.uk/blog/article/Recent-polls-uncover-how-eSports-affect-childrens-health-in-the-UK-03633 Survey finds retailers are recruiting more staff despite Brexit Survey finds retailers are recruiting more staff despite Brexit: According to the Retail Salary Survey 2017, conducted by retail recruitment specialist Quest Search and Selection, 45 per cent of retailers have reported headcount growth over the past 12 months compared to just 27 per cent who reported a fall. http://www.djsresearch.co.uk/blog/article/Survey-finds-retailers-are-recruiting-more-staff-despite-Brexit-03605 http://www.djsresearch.co.uk/blog/article/Survey-finds-retailers-are-recruiting-more-staff-despite-Brexit-03605 A public consultation is launched on the future of Police Scotland A public consultation into the future of policing in Scotland over the next 10 years has been launched. http://www.djsresearch.co.uk/blog/article/A-public-consultation-is-launched-on-the-future-of-Police-Scotland-03604 http://www.djsresearch.co.uk/blog/article/A-public-consultation-is-launched-on-the-future-of-Police-Scotland-03604 Survey finds the pharma industry has been impacted by drug prices Survey finds the pharma industry has been impacted by drug prices: A new survey has revealed that the reputation of the pharmaceutical industry amongst patient groups was negatively affected in 2016. It was found that there is continuous dissatisfaction surrounding the high price of drugs. http://www.djsresearch.co.uk/blog/article/Survey-finds-the-pharma-industry-has-been-impacted-by-drug-prices-03619 http://www.djsresearch.co.uk/blog/article/Survey-finds-the-pharma-industry-has-been-impacted-by-drug-prices-03619 More Brits oppose fracking than support it, survey finds More Brits oppose fracking than support it, survey finds: A recent survey for the Department of Energy and Climate Change has revealed that the number of people who oppose fracking is higher than those who support it, especially amongst the people who are aware of the controversial process. http://www.djsresearch.co.uk/blog/article/More-Brits-oppose-fracking-than-support-it-survey-finds-03620 http://www.djsresearch.co.uk/blog/article/More-Brits-oppose-fracking-than-support-it-survey-finds-03620 Top ten UK visitor attractions revealed Top ten UK visitor attractions revealed: According to the most recent annual survey by AVLA, museums in London have topped the annual visitor tally for the top visitor attractions in the United Kingdom. http://www.djsresearch.co.uk/blog/article/Top-ten-UK-visitor-attractions-revealed-03617 http://www.djsresearch.co.uk/blog/article/Top-ten-UK-visitor-attractions-revealed-03617 Media needs an overhaul, survey suggests Media needs an overhaul, survey suggests: According to a recent survey by the media consultancy ID Comms, advertisers are not meeting expectations in four core areas, namely: setting clear key performance indicators for the media; having a point of view on return on income for media; having a well-established, internal media community and leading media decisions from marketing rather than procurement. http://www.djsresearch.co.uk/blog/article/Media-needs-an-overhaul-survey-suggests-03616 http://www.djsresearch.co.uk/blog/article/Media-needs-an-overhaul-survey-suggests-03616 Majority of councils to increase council tax this April, survey finds Majority of councils to increase council tax this April, survey finds: A recent survey has revealed that 90 per cent of local councils in England are planning to increase council tax in April, with some bills set to rise by as much as 5 per cent. http://www.djsresearch.co.uk/blog/article/Majority-of-councils-to-increase-council-tax-this-April-survey-finds-03615 http://www.djsresearch.co.uk/blog/article/Majority-of-councils-to-increase-council-tax-this-April-survey-finds-03615 Scottish technology companies are optimistic about future, survey finds Scottish technology companies are optimistic about future, survey finds: A recent survey of digital technology companies in Scotland has revealed that the industry has witnessed sustained growth during the last calendar year (2016) and is optimistic about the future. http://www.djsresearch.co.uk/blog/article/Scottish-technology-companies-are-optimistic-about-future-survey-finds-03614 http://www.djsresearch.co.uk/blog/article/Scottish-technology-companies-are-optimistic-about-future-survey-finds-03614 Survey finds UK manufacturers have seen a spike in orders post-Brexit Survey finds UK manufacturers have seen a spike in orders post-Brexit: According to a recent survey, factories in Britain are growing at the fastest rate in more than three years. This has been attributed to the decreasing value of the pound following the vote to leave the European Union, as well as a recovery in core European markets. http://www.djsresearch.co.uk/blog/article/Survey-finds-UK-manufacturers-have-seen-a-spike-in-orders-post-Brexit-03613 http://www.djsresearch.co.uk/blog/article/Survey-finds-UK-manufacturers-have-seen-a-spike-in-orders-post-Brexit-03613 2017 could see a decline in the private rental sector, survey finds 2017 could see a decline in the private rental sector, survey finds: According to the National Landlords Association (NLA), the private rental sector in the United Kingdom could be set to decline, as property sales to existing landlords are forecasted to outstrip purchases by the end of 2017. http://www.djsresearch.co.uk/blog/article/2017-could-see-a-decline-in-the-private-rental-sector-survey-finds-03612 http://www.djsresearch.co.uk/blog/article/2017-could-see-a-decline-in-the-private-rental-sector-survey-finds-03612 Survey finds some foods are saltier than seawater Survey finds some foods are saltier than seawater: According to a recent food survey by the health campaign group, Consensus Action on Salt and Health (CASH), salt levels in some food products are continuing to fall short of the salt reduction targets for 2017. http://www.djsresearch.co.uk/blog/article/Survey-finds-some-foods-are-saltier-than-seawater-03610 http://www.djsresearch.co.uk/blog/article/Survey-finds-some-foods-are-saltier-than-seawater-03610 Fruit juice considered healthy by European millennials, survey finds Fruit juice considered healthy by European millennials, survey finds: According to the findings of a new, independent consumer survey conducted by Concord grape juice supplier, Welch’s Global Ingredients Group, millennial consumers of fruit juice largely consider 100% fruit juice to be a healthy drink. http://www.djsresearch.co.uk/blog/article/Fruit-juice-considered-healthy-by-European-millennials-survey-finds-03609 http://www.djsresearch.co.uk/blog/article/Fruit-juice-considered-healthy-by-European-millennials-survey-finds-03609 American survey finds an increasing demand for outdoor kitchen construction American survey finds an increasing demand for outdoor kitchen construction: According to the American Institute of Architects' Home Design Trends Survey for the final quarter of 2016, architects have stated that there is an increasing demand for outdoor kitchens. http://www.djsresearch.co.uk/blog/article/American-survey-finds-an-increasing-demand-for-outdoor-kitchen-construction-03608 http://www.djsresearch.co.uk/blog/article/American-survey-finds-an-increasing-demand-for-outdoor-kitchen-construction-03608 Survey finds financial service providers are more optimistic Survey finds financial service providers are more optimistic: According to the most recent CBI/PWC Financial Services Survey, optimism in the financial services industry has become more positive following four consecutive quarters of decreasing positivity. http://www.djsresearch.co.uk/blog/article/Survey-finds-financial-service-providers-are-more-optimistic-03607 http://www.djsresearch.co.uk/blog/article/Survey-finds-financial-service-providers-are-more-optimistic-03607 Parents stressed by childrens’ exams, survey finds Parents stressed by childrens’ exams, survey finds: A recent survey has revealed that children are not the only ones who feel stressed around exam season, with parents admitting that they too feel the strain of their child’s revision schedule and exams. http://www.djsresearch.co.uk/blog/article/Parents-stressed-by-childrens-exams-survey-finds-03606 http://www.djsresearch.co.uk/blog/article/Parents-stressed-by-childrens-exams-survey-finds-03606 10 per cent of lawyers born overseas plan to leave UK soon, survey finds 10 per cent of lawyers born overseas plan to leave UK soon, survey finds: According to a recent professional services survey by Lawyer 2B, 10 per cent of foreign-born lawyers, who are currently working in the United Kingdom, are planning to leave the country soon. http://www.djsresearch.co.uk/blog/article/10-per-cent-of-lawyers-born-overseas-plan-to-leave-UK-soon-survey-finds-03590 http://www.djsresearch.co.uk/blog/article/10-per-cent-of-lawyers-born-overseas-plan-to-leave-UK-soon-survey-finds-03590 UK businesses are already being negatively affected by Brexit, survey finds UK businesses are already being negatively affected by Brexit, survey finds: According to a recent business survey, more than 50 per cent of business leaders in Britain feel that the vote to leave the European Union has had a negative effect on their businesses; however, most of the business leaders in the survey believe that their company will be able to manage the change. http://www.djsresearch.co.uk/blog/article/UK-businesses-are-already-being-negatively-affected-by-Brexit-survey-finds-03589 http://www.djsresearch.co.uk/blog/article/UK-businesses-are-already-being-negatively-affected-by-Brexit-survey-finds-03589 Estate agents should divulge broadband speed, home buyers say Estate agents should divulge broadband speed, home buyers say: A recent telecommunications survey by a broadband provider has revealed that 34 per cent of home movers would like to be made aware of what broadband speeds they would have access to at peak browsing times in a property. http://www.djsresearch.co.uk/blog/article/Estate-agents-should-divulge-broadband-speed-home-buyers-say-03588 http://www.djsresearch.co.uk/blog/article/Estate-agents-should-divulge-broadband-speed-home-buyers-say-03588