http://www.djsresearch.co.ukMarketing RSS FeedsSat, 25 May 2013 04:14:19 CDT New research has revealed that UK users prefer the Android operating system to most other smartphones. This sends a warning to marketers that they need to look beyond the popular iPhone in their mobile strategies. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Warns-Mobile-Strategies-Should-Focus-More-on-Android-00008 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Warns-Mobile-Strategies-Should-Focus-More-on-Android-00008 A new study by UK-based market research company Canalys has shown that in the fourth quarter of 2010, Google's Android operating system has taken top position in popularity over Nokia's Symbian OS ' this has been measured through global shipments of smartphones. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Confirms-Symbian-OS-Has-Lost-First-Place-to-Android-00013 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Confirms-Symbian-OS-Has-Lost-First-Place-to-Android-00013 According to a recent market research study by GfK, the BlackBerry smartphone has taken top ranking in the UK. The device saw major uptake over the Christmas season, with over 500 000 handsets sold in December alone. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Study-Reveals-UK-Rates-BlackBerry-Best-Smartphone-00014 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Study-Reveals-UK-Rates-BlackBerry-Best-Smartphone-00014 A new study by IDC has found that in the last quarter of 2010, smartphone handsets outsold PCs. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Finds-Smartphone-Sales-Now-Outpace-PCs-00022 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Finds-Smartphone-Sales-Now-Outpace-PCs-00022 A YouGov poll compiled for mobile marketing firm Upstream has revealed that users are not enticed by mobile advertisements, with smartphone owners more irritated by them than users of more limited mobile devices. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/YouGov-Poll-Shows-UK-Smartphone-Users-Resistant-to-Mobile-Advertising-00023 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/YouGov-Poll-Shows-UK-Smartphone-Users-Resistant-to-Mobile-Advertising-00023 A new study conducted by YouGov on behalf of Intelligent Environments has shown that Google's Android operating system has nudged ahead to top place over Apple's iPhone. Android has now secured 28% of the UK mobile user market compared to rival Apple's 26% user base. Blackberry is ranking third in the race with 14% of the mobile market share, while Windows at 5% and Symbian at 6% are faring less well. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Reveals-Android-Winning-UK-Smartphone-Popularity-Race-00057 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Reveals-Android-Winning-UK-Smartphone-Popularity-Race-00057 Research carried out by Yougov has revealed that Apple's iPhone and Google's Android are most popular amongst the 18 and 34 age groups, representing a third of the UK smartphone market share each. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-Android-and-iPhone-Most-Popular-Amongst-Younger-Generation-00059 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-Android-and-iPhone-Most-Popular-Amongst-Younger-Generation-00059 A new survey carried out by Carphone Warehouse has shown that 69% of UK mobile users have increased their internet usage over the last year. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Reveals-Rise-in-Britons-Using-Mobile-Internet-00061 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Reveals-Rise-in-Britons-Using-Mobile-Internet-00061 According to research by analyst company Billmonitor, 76% of British consumers have been overpaying by a total £5bn on their mobile bills by either having too small or too large an allowance for texts, data and calls by their service provider. The importance of data allowances are becoming an increasing concern for users when choosing a tariff, with the study showing that £173 million had needlessly been spent in the UK on data that fell outside of allowances. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Shows-Britons-Overpay-for-Mobile-Data-00063 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Shows-Britons-Overpay-for-Mobile-Data-00063 Communications regulator Ofcom has revealed in their latest study that that 16-24 year olds would miss their mobile phones and Internet access more than television ' this is the first time that young people have not rated TV to be their top form of media. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Survey-Finds-Young-Brits-Now-Prefer-Mobiles-and-Web-over-TV-00072 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Survey-Finds-Young-Brits-Now-Prefer-Mobiles-and-Web-over-TV-00072 An annual mobile phone survey by consumer champion Which? has put Tesco and Asda in the top position for customer satisfaction with mobile phone providers. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Satisfaction-Survey-Rates-Tesco-and-Asda-UKs-Top-Mobile-Providers-00078 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Satisfaction-Survey-Rates-Tesco-and-Asda-UKs-Top-Mobile-Providers-00078 Price comparison site uSwitch have undertaken a new survey that reveals UK consumers are now receiving 4 million unsolicited texts a day from adult chat lines and other nuisance services. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-UK-Spam-Texts-Reach-4-million-Daily-00094 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-UK-Spam-Texts-Reach-4-million-Daily-00094 Communications watchdog Ofcom has conducted a new survey to find the UKs leading broadband provider - O2 come out on top for speed, beating its four main competitors. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Survey-Reveals-O2-Best-for-UK-Mobile-Broadband-Speeds-000100 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Survey-Reveals-O2-Best-for-UK-Mobile-Broadband-Speeds-000100 Market research undertaken by Intel has shown that people talking more loudly than needed when using their mobile is the worst red-flag-to-a-bull for most Britons ' 67% of those who took part in the survey voted it their number one cause of anger. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Intel-Study-Finds-People-Driven-to-Distraction-over-Mobile-Phone-Use-00128 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Intel-Study-Finds-People-Driven-to-Distraction-over-Mobile-Phone-Use-00128 New YouGov survey results have shown that mobile advertising is not as appealing to the smartphone owners as the marketing industry might suggest. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-Most-UK-Smartphone-Owners-Dont-Like-Mobile-Ads-00134 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-Most-UK-Smartphone-Owners-Dont-Like-Mobile-Ads-00134 The latest Ofcom customer service poll on major mobile and Internet providers has found T-Mobile ranked highest in satisfaction levels and 3 at the lowest end of the scale. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Poll-Measures-Customer-Satisfaction-with-Top-Mobile-and-Internet-Providers-00137 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Poll-Measures-Customer-Satisfaction-with-Top-Mobile-and-Internet-Providers-00137 A YouGov survey on behalf of Firstsource Solutions has discovered that 30% of Britons would rather lose their wallet than their smartphone. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Measures-Value-Britons-Place-on-Mobile-Phones-00160 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Measures-Value-Britons-Place-on-Mobile-Phones-00160 To coincide with the release of its Apple iPad Internet security product for schools, Westcoastcloud conducted a survey of 2,000 UK parents who have children under the age of ten. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Rise-in-Smartphones-amongst-Children-under-10-Gives-Rise-to-Internet-Concerns-00187 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Rise-in-Smartphones-amongst-Children-under-10-Gives-Rise-to-Internet-Concerns-00187 The annual PC Pro Excellence Awards have seen Virgin Media and 3 Mobile announced as the UK's best mobile broadband providers at a ceremony in London last night. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/PC-Excellence-Survey-Finds-Virgin-Media-and-3-Mobile-Top-for-Mobile-Broadband-00197 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/PC-Excellence-Survey-Finds-Virgin-Media-and-3-Mobile-Top-for-Mobile-Broadband-00197 According to a recent survey by insurance company Sheilas' Wheels, one in eight Britons believe that their partner spends more time on his/her smartphone than with them. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Indicates-Britons-Addicted-to-Their-Smartphones-00201 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Indicates-Britons-Addicted-to-Their-Smartphones-00201 As mobile payment systems (NFC technology) are being prepared to hit the UK in a big way, a poll of over one thousand UK adults by Intersperience has revealed that only 17% (less than one in five) are interested in taking up this new mobile wallet scheme. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Finds-Majority-of-Britons-Apprehensive-About-Mobile-Payment-Technology-00206 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Finds-Majority-of-Britons-Apprehensive-About-Mobile-Payment-Technology-00206 A new study by comparison website GoodMobilePhones.co.uk has uncovered an embarrassing fact - almost half of all water-damaged phones in the UK have resulted from ending up in the toilet bowl. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Reveals-Many-Britons-Have-Dropped-Their-Mobile-Phone-in-the-Loo-00226 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Reveals-Many-Britons-Have-Dropped-Their-Mobile-Phone-in-the-Loo-00226 An online poll of 1,500 mobile broadband users in the UK by BroadbandGenie has discovered substantial dissatisfaction with slow performance speeds. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Finds-UK-Mobile-Broadband-Users-Frustrated-by-Slow-Speeds-00234 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Finds-UK-Mobile-Broadband-Users-Frustrated-by-Slow-Speeds-00234 The latest customer satisfaction survey by independent media regulatory body Ofcom has ranked the UK's leading communications providers, with Sky taking the crown and Virgin Media coming in second. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Communication-Provider-Survey-Measures-Customer-Satisfaction-Levels-00238 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Ofcom-Communication-Provider-Survey-Measures-Customer-Satisfaction-Levels-00238 Conducted by GoodMobilePhones.co.uk, a survey of 1,694 Britons over the age of 18 about their satisfaction levels as owners of an Apple iPhone has revealed that approximately a quarter have regrets about their purchase. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-22percent-of-iPhone-Users-Dissatisfied-00240 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-22percent-of-iPhone-Users-Dissatisfied-00240 Following the scandal last week where the Carrier IQ app was found to be logging what smartphone users are doing on their devices without their permission, a new survey has demonstrated what users feel about being tracked. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-Public-Attitude-to-Consumer-Tracking-by-Advertisers-00244 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-Public-Attitude-to-Consumer-Tracking-by-Advertisers-00244 A new survey by MyVoucherCodes.co.uk has shown that almost half of UK iPhone owners are using their device while putting up with a cracked screen. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-iPhone-Owners-Careless-about-Cracked-Screens-00270 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-iPhone-Owners-Careless-about-Cracked-Screens-00270 A survey of more than 1,000 smartphone users by price comparison website uSwitch has discovered that London has the slowest average 3G mobile broadband speeds of any of the UK's top 10 largest cities http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-Major-UK-Cities-Lagging-In-Mobile-3G-Speeds-00283 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Finds-Major-UK-Cities-Lagging-In-Mobile-3G-Speeds-00283 Recent market research has uncovered a steep rise in nomophobia in the UK - an anxiety disordercharacterisedby extreme and irrational fear when people are away from their mobile phones. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-Increase-in-People-Terrified-of-Being-Without-a-Mobile-Phone-00297 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-Increase-in-People-Terrified-of-Being-Without-a-Mobile-Phone-00297 A poll of 2,000 consumers from across the UK, France, Germany and the US that was commissioned by software provider Comptel Corporation has discovered that the majority of people are feeling let down by their mobile operators. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Global-Consumer-Poll-Finds-Consumers-Disappointed-with-Their-Mobile-Operators-00299 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Global-Consumer-Poll-Finds-Consumers-Disappointed-with-Their-Mobile-Operators-00299 A new survey by queue-dodging service WeQ4U has found that the average UK consumer spends 45 hours a year or five working days waiting on the phone to call centres. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Uncovers-Call-Centre-Nightmare-Experienced-by-UK-Consumers-00339 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Uncovers-Call-Centre-Nightmare-Experienced-by-UK-Consumers-00339 A YouGov survey carried out in April on behalf of digital banking specialist Intelligent Environments has shown that UK students have the highest interest in mobile banking. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Uncovers-Current-Smartphone-Use-in-Britain-00377 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Uncovers-Current-Smartphone-Use-in-Britain-00377 Market research of 1,014 smartphone users by ad solution company Azullo has discovered that Britons are not being impacted by mobile advertising. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-UK-Smartphone-Owners-Unimpressed-by-Mobile-Advertising-00910 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Survey-Discovers-UK-Smartphone-Owners-Unimpressed-by-Mobile-Advertising-00910 New research released by McAfee, a security software company, and the National Cyber Security Alliance (NCSA), who surveyed 1,000 adult internet users in the U.S. suggests that nine out of 10 Americans do not feel protected on the web. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-Americans-Feel-Unsafe-on-the-Internet-00921 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Poll-Discovers-Americans-Feel-Unsafe-on-the-Internet-00921 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Discovers-Key-to-Telecoms-Growth-in-2013-is-Innovation-00956 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Market-Research-Discovers-Key-to-Telecoms-Growth-in-2013-is-Innovation-00956 Mobile coverage firm RootMetrics have conducted some field tests into EE's new 4G network, and has found that less than half of Manchester city centre is able to take advantage of the high internet speeds available. Outside of the city centre there was no 4G coverage, according to the tests. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Into-New-4G-Network-Reveals-Patchy-Coverage-01008 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Research-Into-New-4G-Network-Reveals-Patchy-Coverage-01008 Gangs of child abusers have been found to be using social networking sites such as Facebook to groom unsuspecting young victims for abuse, a report has found. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Social-Networking-Sites-Being-Used-For-Grooming-Report-Suggests-01013 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Social-Networking-Sites-Being-Used-For-Grooming-Report-Suggests-01013 Telecoms market research carried out by Guavus, a big data analytics company, has suggested that there is a market for telecoms companies to offer reduced tariffs in return for consumers viewing mobile advertising. Recent figures from the Internet Advertisers Bureau suggest that mobile advertising in the UK has grown by almost 150%, with total digital spending on advertising tipping £5bn in 2012. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Mobile-Phone-Users-Calling-For-Sponsored-Bills-Says-Market-Research-01190 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Mobile-Phone-Users-Calling-For-Sponsored-Bills-Says-Market-Research-01190 New research in to smartphone tariffs has suggested that, in markets without a 'maverick' competitor ' such as Germany and Spain - consumers pay an average smartphone tariff of 44 euros, compared to 22 euros a month in more competitive arenas such as France and the United Kingdom. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/New-Research-Suggest-European-Smartphone-Users-Face-Price-Disparities-Compared-to-UK-01191 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/New-Research-Suggest-European-Smartphone-Users-Face-Price-Disparities-Compared-to-UK-01191 Figures from recent telecoms market research by IDC suggest that Android has moved ahead as the leading operating system for smartphones in the first quarter of 2013 ' shipping as the OS for 162.1m smartphones, 75% of a global Q1 total of 216.2m units. http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Android-and-iOS-Account-For-Majority-of-Smartphone-Operating-System-Market-01192 http://www.djsresearch.co.uk/TelecommunicationsMarketResearchInsightsAndFindings/article/Android-and-iOS-Account-For-Majority-of-Smartphone-Operating-System-Market-01192