Survey reveals improvements UK public want to see to public transport in order to use it more frequently

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21st April 2021 13:24 - Transport and Distribution

Survey reveals improvements UK public want to see to public transport in order to use it more frequently: A piece of research has revealed the improvements that the British public would like to see made to public transport in order for them to use it more frequently, with ‘less crowding’ the most important change cited.

The research by Campaign for Better Transport polled 2,129 UK respondents in March 2021.

According to the research findings there has been little change in the number of people who used public transport before the pandemic and those who plan to use it in the future when restrictions are lifted.

The survey asked respondents what could be done to encourage them to use public transport more, with 'less crowding' given as the top area of concern (30%).  People surveyed also want to see cheaper tickets (29%), better routes (29%) and more frequent services (26%) as well as a more punctual (22%) service. Better, ‘simpler’ payment options such as 'touch in- touch out' were favoured by 15% of respondents, while 12% said they would like to see better 'real-time' information about the transport they might take.

The research, however, also revealed that 20% of respondents said that nothing could be changed to encourage them to use public transport more than they do, rising to 29% of those aged 55 and over.

Cars the preferred choice for around half journeys

The survey also found that people in the UK largely expect to return to the mode of travel they used before the pandemic when life returns to 'normal', with cars the preferred choice for around half journeys.

When it comes to post-Covid shopping trips, half the respondents polled (50%) said they would travel by car to do this, compared to 49% before the pandemic. When it comes to leisure, 54% said they would prefer to travel by car when restrictions are lifted, versus 52% pre-pandemic. The proportion of people saying they would use a car for 'personal matters' also increased to 53%, compared to 52% before the pandemic.

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