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					The reason for B2Being: David Marchant attends the B2B Research Conference in London
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											Written by David Marchant  Associate Director.  Email David here			 			Once again, B2B market researchers flocked to London. The MRS were hosting the annual conference dedicated to business-to-business research. 			 			It meant an early start. The 6:43 from Stockport would get me to London's gateway to the North - London Euston - with plenty of time to spare. Time enough to saunter down Gower Street in the early morning sunshine, past the sprawling UCL campus and the gaggles of studious types spilling into its buildings, beyond RADA the home of dramatic arts and into the shadow of the imposing British Museum. Just beyond, lay The Radisson Blu, our venue for the day.			 			Chaired by the effervescent Richard Young, our appetite was soon wet as he not only referenced the debates B2B research is to play a key part in: From changing business models to Brexit and digital technology, B2B research would be pivotal; but hinted at things to come ' brownies in the first break of the day!			 			The opening panel discussion introduced the importance of reputation, brand equity and social purpose for today's business leaders - a subject that would run like a red thread through the conference. 			 			Set against the backdrop of 'striving to build currency' with customers, and 'striking a chord' with staff and other constituent parties, Jo Ouvry of Deloitte outlined their need to develop a 'reason for being', a sense of belonging and purpose, to drive business decision making and strategy. Indeed, it was the term 'purpose' that would be the basis of our first noteworthy statistic of the day: Higher purpose businesses are five times more profitable than lower purpose businesses! 			 			Pampers and Gucci, Tesla and Cummins were referenced as brands with great purpose, vision and equity. But what did this mean, and how would we measure purpose, and maybe more pertinently, what did Millennials think about it? 			 			For it was from the perspective of Millennials that much of our insights were to be gleaned. We dissected them in every which way, looked at them from every angle. How do Millennials judge businesses on their ability to do good? How do they take surveys, and engage with technology? We assessed their skill sets, their attitudes and potential. We even let them lead our roundtable discussions. Their aspirations were discussed in the context of B2B research providers and B2B buyers alike. The latter quite pertinently, as 1 in 2 research buyers is a Millennial. 			 			Jemma Ahmed, a Millenial at Etsy introduced us to research techniques and approaches used in the engagement with micro enterprises ' a sector gaining in importance exponentially, with the gig economy in the UK accounting for 14 million people. Jemma left us with an array of vivid images ' depth interview settings ranging from campervans, to garden sheds and one bed flats; patting dogs and stroking cats while their respective owners trawled the breadth of their knowledge to respond to questions that only they - the sole decision makers of their micro-businesses - had the answers to. Ethnology and visual techniques, but above all variety and agility are required to accommodate for these respondents' values and unique business models. 			 			From occasional digression into B2B2C to unashamedly and overtly dabbling in B2C, Richard's pertinent rebuke - 'We're at a B2B Conference, is there a B2B angle to this?' - steered us slowly but surely toward the conference's true purpose, culminating in two excellent presentations, oozing sheer, unadulterated B2B research at its finest. The first - co-presented by B2B International and the multi-billion pound Aussie insurance business QBE - a multi-faceted customer mapping exercise with insurance decision makers in the construction sector, involving both brokers and end-users. Yes, we had gone B2B2B, and we were loving it, applauding with vigour. 			 			The second ' co-presented by Sign Salad and Diversey ' a memorable demonstration of the power of semiotic insight. Diversey, a global supplier of cleaning products and services, crippled by numerous takeovers and resultant employee disengagement and a lack of purpose, invested in a rebranding exercise that created emotional resonance with audiences, stakeholders and customers (business customers, of course!). It found its purpose as the business that protects and cares for people every day.			 			I left before the final presentation on the use of scent in retail, involving scratch and sniff cards. But I did wonder about the links to B2B. Indeed, I left for the North with a key question unanswered - had the MRS B2B Conference found its raison d'ecirc;tre? Does it have a high purpose, a purpose relevant to its constituent parties, to B2B researchers? I think there's a fair way to go on our own brand journey. B2C research was too frequently held up as the reference point for B2B research, and at times the context of a B2B conference was lost entirely to B2C matters. The lines were frequently blurred, and subconsciously and invariably, but IMHO unfairly, B2B was positioned as the poorer brother to B2C. 			 			It is true, an increasing number of presentations at this year's conference were more obviously B2B, and research techniques such as the use of video research to build empathy and engagement with retailers, online analytics to improve customer journeys amongst Bestway's technophobic buyers, and semiotics in a drive to emotionally engage with stakeholders, were both interesting in and of themselves, but more relevantly profitable for the businesses eliciting the respective services (Camelot estimated increasing engagement with retailers to be worth £50 million). We're on the right track! But we would do well to build on a few key takeaways from the panel dedicated to upskilling B2B researchers.			 			B2B is distinct from B2C. We (B2B researchers) solve business problems, we don't just answer research questions. We're consultants. Yes, we use the full arsenal of research methods and techniques at our disposal, but our clients (usually) couldn't care less. Research techniques are merely vehicles to answering strategic business objectives, no more. Yes, our audiences have the same common denominator - they are humans and consumers, but they operate in very different environments, subject to unique pressures and responsibilities. Their decision-making units are often extensive and complex, and their decisions result in significant financial investments. B2B is not B2C.			 			But most importantly, to all you Millennials, Generation Xers and Generation Zers, B2B research (IMHO) is more rewarding.	Get more DJS News: 	School of thought: a little insight can go a long way!	 	Drive up customer satisfaction and loyalty through improved employee engagement	 	In It To Win It - The Sports Business Awards 2018
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					http://www.djsresearch.co.uk/news/article/The-reason-for-B2Being-David-Marchant-attends-the-B2B-Research-Conference-in-London
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					Drive up customer satisfaction and loyalty through improved employee engagement
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								 			Written by Jenna Allen, Research Director and Employee Engagement Research Lead. Email Jenna direct here.			 			There is a huge body of evidence demonstrating the link between improved employee engagement and increased motivation, commitment and passion from employees, which in turn drive improved business outcomes and competitive advantage.			 			Engaged employees are more customer centric, take less time off through illness, proactively seek to improve and innovate in their role, make fewer mistakes and put in greater discretionary effort to help their business meet its objectives.			 			In fact, research conducted by the Institute of Customer Service in 2017 ('The Customer Knows') found that a 1pt increase in employee engagement leads to a 0.41pt increase in customer satisfaction.			 			In addition, the key behavioural benefits of employee engagement were identified as discretionary effort, empathy and personal connection with customers. They concluded that employee engagement needs to be seen not as merely a survey or a discretionary set of actions, but a key business asset with definable ROI.			 			Our team of employee engagement and customer satisfaction specialists regularly deliver integrated Voice of the Customer and Voice of the Employee research programmes. Our insights help businesses to identify how to improve customer satisfaction through employee engagement and to continue to monitor and evaluate their ongoing engagement activities.   			 						 			 			   			 			To find out more, contact Jenna Allen, Research Director here			 	Get more DJS News: 	In It To Win It - The Sports Business Awards 2018	 	DJS Research reaches historic milestone surpassing £5 million annual turnover	 	The best laid plans of rats and men Gang aft a-gley! A tale of hardship, flapjacks and glory at the Rat Race Dirty Weekend (12/5/2018)
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					http://www.djsresearch.co.uk/news/article/Drive-up-customer-satisfaction-and-loyalty-through-improved-employee-engagement
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					School of thought: a little insight can go a long way!
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								Written by Sebastian Smith Research Executive. Email Seb direct here.			 						 			During my time here at DJS Research, I've worked with several clients in the education sector, most recently on a project that looks into the wellbeing of teachers and school staff for a charity. Having worked in schools myself and experiencing the pressures our educators face first-hand, this kind of project acts as a reminder as to how important it is to provide help and support wherever we can. With this is mind, I jumped at a recent opportunity to support a local primary school in their business endeavours. 			 			The children of Buxworth Primary, located just 10 minutes away from DJS Research's head office in Strines, are getting their first taste of what it takes to start a business through the 'Fiver Challenge'.			  			So what exactly is the Fiver Challenge?   			 			Pupils receive a £5 pledge and are tasked with setting up a business or creating a service from scratch, including some all-important market research to ensure they're giving their customers what they want. Here at DJS, we recognise the impact local businesses can have within the wider community, and so last week Ali Sims and I went to share our knowledge on the subject and get these young entrepreneurs thinking!			 			Through an all-inclusive session, the children were introduced to key considerations such as; who is your customer? What do they want? What makes your product stand out from the crowd? We helped them to think about new question styles and types; how to develop a well-structured questionnaire, and use engaging presentation styles to effectively display their findings.			 			After listening to the children's thoughts on what they might ask potential customers, we were delighted to have their superb and innovative ideas shared with us ' from custom-made bookmarks to rentable Segway's and an array of unique sweet-treat stands, we could soon be seeing the next Alan Sugar in the area!			 			We wish everyone at Buxworth Primary School all the luck in the world and look forward to hearing all of your success stories down the line.			 			The bigger picture: from education to employment			 			Of course, engaging with local schools is worthwhile in itself, but as a company, we strongly believe in getting out into the community and encouraging entrepreneurism, and helping to develop the skills needed for employment.			 			The national skills deficit is well publicised as businesses are finding it increasingly difficult to recruit workers with the right skills. This is particularly the case in market research, so anything we can do to encourage young minds into the insight industry is a positive!			 			For those of you who are a little older, we regularly welcome in high-school pupils, college students and graduates for work experience or internships. Some of these go on to work with us full-time via our Junior Research Executive scheme, which is open now for applications.			 			Who knows, perhaps we'll be welcoming a few alumni of Buxworth Primary in a few years' time!			 			If you're interested to hear more about the early stages of a career in market research, feel free to drop me an email at ssmith@djsresearch.com			 	Get more DJS News: 	Drive up customer satisfaction and loyalty through improved employee engagement	 	In It To Win It - The Sports Business Awards 2018	 	DJS Research reaches historic milestone surpassing £5 million annual turnover	Written by Jenna Allen, Research Director and Employee Engagement Research Lead. Email Jenna direct here.Written by Jenna Allen, Research Director and Employee Engagement Research Lead. Email Jenna direct here.
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					http://www.djsresearch.co.uk/news/article/School-of-thought-a-little-insight-can-go-a-long-way
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					In It To Win It - The Sports Business Awards 2018
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								Written by Christian Easdown, Senior Research Manager. Email Christian directly here.			 						 			On Friday 1st June, I had the pleasure of attending The Sports Business Awards in London. Only in its second year, the awards have already received the accolade of 'Best New Awards Ceremony in Business' (I know ' who knew that there were award ceremonies for award ceremonies!).			 			Conceived to celebrate the work and achievements of businesses who serve the sports industry, it was a real opportunity for us to showcase our recent work conducted for Leicester City Football Club, and even, possibly, pick up a bit of silverware!			 			The Research Project...			 			So... what took us to the awards? In 2016 we were commissioned by Leicester City Football Club to undertake a programme of research with the objective to engage with disabled fans, stakeholders and experts and gain insight and understanding into the experiences of disabled fans to improve accessibility at King Power Stadium.			 			This fascinating piece of work involved focus groups with frequent match attendees and non-attendees as well as a number of ethnographic immersions involving researchers accompanying disabled fans to matches to understand first-hand experiences.			 			I know what you're thinking ' we just wanted to go and watch the football, but who I am kidding? I'm a Manchester United fan! That said, our Managing Director, Danny Sims, who is a Leicester City fan, was more than happy to 'volunteer' to do some of the research (purely in a professional capacity ' of course!).			 			The findings...						 			The research threw up some interesting points for the club and provided valuable insight into the experiences of disabled fans, and how these could be improved. Stuart Johncock, Head of Supporter Engagement at Leicester City Football Club, said :			 			'The findings provided us with a clear action plan in terms of the areas that required most improvement and these changes have now been implemented at King Power Stadium. Thank you for all the hard work and passion that went into the work.'			 			A number of months later, Danny emailed me saying he'd come across The Sports Business Awards and felt our research was worthy of a shot. I emphatically agreed, and we started preparing our entry.			 			After all, you've got to be in it to win it.			 			The Sports Business Awards 2018 - the ceremony 			 			I attended the event with Danny, and Simon Driver, a Research Director at DJS, as well as the team we worked with at Leicester City FC - Stuart, Jim and Liam.			 			As we arrived, we were presented with our welcome pack which included the delegate list. Awash with representatives from several Premier League clubs, National Governing Bodies and some fantastic sports charities, it was, quite frankly, a sports fan's dream. It also included a list of all the awards and finalists, of which we had been shortlisted into two categories, 			 						Best Fan Engagement Programme					Best CSR or Community Scheme				 			Following a brief drinks reception, we were invited into the main room where lunch would be served, followed by the ceremony itself. 			 						Now, my experience of award ceremonies is relatively non-existent, but I must admit I was pretty impressed. The event had an undeniable professional feel, with forty or so round tables sat at the foot of a large stage and a single podium placed prominently in the centre.					 					 					Move over BAFTA, this is the real deal.					 				 						 			We were served lunch, and then it was show time. First to the stage, and to a round of rapturous applause, was broadcasting legend, Hazel Irvine, announced by the infamous voice of Strictly Come Dancing and the National Lottery- Alan Dedicoat! (Google him, you'll know who I mean.)			 			The stage was set; our categories were the fourth and twelfth due to be announced... 			 						And the result...					 					Given that each category had on average eight finalists, a bronze, silver and gold award was to be announced. 					 					As the turn came for Best Fan Engagement Programme, we sat stiffly in our chairs (not unlike conscientious school children) and let out a big cheer when our name was called out. But alas, for this category at least, it wasn't meant to be. We valiantly clapped the deserving winners ' The English Football League.					 				 						 			 			One more shot to go...			 			It wasn't before too long that it was time for category twelve; Best CSR or Community Scheme. We were up against some really tough competition including Huddersfield Town, Newcastle United, Everton and West Ham, to name (drop) a few. Once again we cheered as our entry was read out -- perhaps with even more energy and intent than the first time!			 			'And in Bronze we have... DJS Research  Leicester City FC: Improving the Match Day Experience for Disabled Fans'			 			Cheers erupt from table 32! Bronze!  Result. 			 			 			Of course, everyone wants to win, but from our point of view, it is a huge honour to be recognised for our work, especially given the competition and the high profile judging panel (which included ex-pro athletes such as Colin Jackson, Sally Gunnell, Lawrence Dallaglio and not to mention a number of National Governing Body CEOs).  			 			We even got a piece of silverware...			 			 			We would like to say a huge thank you to the team at Leicester City and especially all the participants who took part in the research. 			 			Third place means a Champions League spot, after all.			 	Get more DJS News: 	DJS Research reaches historic milestone surpassing £5 million annual turnover	 	The best-laid plans of rats and men Gang aft a-gley! A tale of hardship, flapjacks and glory at the Rat Race Dirty Weekend	 	Uncharted Territory: a story about using dashboards as a tool for finding 'the one'
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					http://www.djsresearch.co.uk/news/article/In-It-To-Win-It-The-Sports-Business-Awards-2018
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					DJS Research reaches historic milestone surpassing £5 million annual turnover
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						 	What started out as a family-run business with a garden shed as its HQ ' has just recorded an annual turnover of £5.2 million.	 			It has been a record-breaking 12 months for DJS Research, with the company achieving double-digit growth for the 12th consecutive year, as well as opening a second hub in Leeds to support its Stockport head office (no longer a shed, but a multi-storey build in leafy Strines).		 
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					http://www.djsresearch.co.uk/news/article/DJS-Research-reaches-historic-milestone-surpassing-5-million-annual-turnover
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					The best laid plans of rats and men Gang aft a-gley! A tale of hardship, flapjacks and glory at the Rat Race Dirty Weekend (12/5/2018)
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								Written by Rebecca Bennett Senior Research Executive			 			Early challenges			 			We had planned for this, we had been drilled... But ALAS! Within 15 minutes of setting off, unexpected challenges hit us like harsh blows: forgotten IDs, tummy bugs, failed rendezvous and vexing car problems conspired against us. We were already one team member down and we hadn't even left Cheshire ' not a great start! But as we tumbled down to Stamford, Radio 1 DJ Dev lifted our spirits with an actual shout out and we felt that things could only get better. WE WERE FAMOUS! 			 			A couple hours later we arrived at Burghley House for Rat Race Dirty Weekend; a legendary 150 obstacle, 13-mile long course through green fields, muddy forests and large reservoirs.  The team consisted of some of DJS' core athletes (who are we kidding?!): Danny the MD, researchers Kelly, Becca B, Christian, Claire P, Hannah, Alex M and Simon, and last but not least Steven, solely representing the Ops department. 			 			After overcoming the first tricky puzzle of the day (how to effectively attach a square timing chip to your shoe lace), we were herded like rats into a festival-like tent that smelt of wet grass and nerves. We were greeted by Mr Motivator Keith and his army pals 'Craig'  'David' (was this a joke? We weren't quite sure...), who got us physically and mentally warmed up for the race.			'AREEEE YOOOOU READYYYY?!'			'YES, KEITH!!'			 			And then we were off!			 			'I really hope there isn't too much running...' sighed Hannah, not even 500m into the course, quite clearly already regretting the day she signed up.			 			But it all started well; like children gaily running through the wheat fields, we strode over hay bales, crawled under nets, bounced on yellow space hoppers and waded through ball pools. There was even a human sized laundrette full of muddy bubbles and hysterical rat racers! The weather was cloudy and warm, but not too warm, and the bucolic surroundings of gorgeous country halls, yellow fields and farm animals grazing put smiles on our innocent faces. 'This isn't going to be so bad!', we thought... (...like fools)			
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					http://www.djsresearch.co.uk/news/article/The-best-laid-plans-of-rats-and-men-Gang-aft-a-gley-A-tale-of-hardship-flapjacks-and-glory-at-the-Rat-Race-Dirty-Weekend-1252018
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					Uncharted Territory: a story about using dashboards as a tool for finding 'the one'
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								Written by Kate Slater, Research Director.  Email Kate direct here.
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					http://www.djsresearch.co.uk/news/article/Uncharted-Territory-a-story-about-using-dashboards-as-a-tool-for-finding-the-one
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					http://www.djsresearch.co.uk/news/article/Uncharted-Territory-a-story-about-using-dashboards-as-a-tool-for-finding-the-one
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					Musings of a young utilities researcher after attending the 2018 Twenty65 Conference...
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											Written by Beth Wiles, Research Executive.			 			The prominence of its work in the Water Sector was the attraction for me to join DJS Research in June 2017, following my graduation from the University of Sheffield. Since joining, I've worked for clients such as Yorkshire Water, Severn Trent, Affinity Water and United Utilities and was thrilled to be offered the opportunity to soak up the latest cutting-edge research developments in the Water Industry at this year's Twenty65 Conference - just a short train ride away in Manchester, with our Associate Director, Alex McCluckie. 			 			Certainly, the mantra of being able to supply clean, safe water for all was a key issue mentioned at the conference. Interestingly, despite the examples given from Spain, Morocco, India and Iraq, whom are all at risk of major shortages as reservoirs shrink, closer to home, reports of a giant 'Fatberg' in the sewers of the South of England have emerged. A lack of clean, safe water are issues which seem to rarely cross customers' minds when they switch on the tap - and a theme which presents itself time and time again in our research. You only realise the importance of water if, and when, you have a supply issue!			 			'The Value of Water'			 			Rather fittingly, the theme of the day was 'the Value of Water', which kicked off with some prominent keynote speakers in the Industry. First up was Angela Smith, MP, the Co-Chair of the Parliamentary Water Group, who raised some interesting points regarding the spatial planning system and the place for sustainable government policy, closely followed by Tony Smith, the Chief Executive of CCWater. They were joined by Adrian Rees, the Director of AECOM, and Ali Browne, a lecturer at Manchester University for a lively panel discussion around their proceeding topics, particularly the role of both the government and regulatory bodies in both saving water and reducing flood risk.  			 			Panel sessions: water efficiency 			 			The afternoon then broke off into a choice of five panel sessions. I chose water efficiency, an area central to my work at DJS and heavily reliant on effective customer engagement. The first session was from Claire Hoolahan of the University of Manchester. The session raised a number of interesting points around the challenges of engaging in customers' complex, but ordinary, domestic routines. Another Water Efficiency session was delivered by Fatima Ajia, a PhD researcher at the University of Sheffield, who has been researching public engagement in partnership with Essex and Suffolk Water. One of her key arguments was that information about saving water should be delivered by a plumber in the relevant place in the home. For example, providing information about shower timers in the bathroom and washing-up in the kitchen, to increase recall of the activity in day-to-day life. There was also some lively discussion from the audience about the use of qualified plumbers or 'technicians' to install water saving equipment, raising the ever present question of cost vs benefit to the customer.			 			The afternoon rounded off with three discussions about Infrastructure at the Household Scale. The first, delivered by Rizwan Nawaz, discussed whether water smart metering was worth the effort, suggesting many studies have had different outcomes as to their effectiveness. Perhaps, once again, customer engagement is the key here as we have received qualitative feedback in our own deliberative sessions showing how smart meters can bring with them a certain novelty value that can, with time,  wear-off -  leading to that same snazzy meter finding its way to the 'sock drawer'. 			 			All in all, the conference provided a valuable view into the latest goings on in the water industry. Alex McCluckie, one of our Associate Directors along with Garry Sanderson, a behavioural scientist from Visualyze Solutions even continued this theme of the new and the exciting by co-presenting a session on how behavioural science can be best harnessed in the industry both with customers and operationally ' something that we see as a big developing niche within the industry.			 			I'm already looking forward next year's conference and hearing more about the ever changing developments in the industry.  	Get more DJS News: 	Market Research Jobs at DJS Research ' check out our latest exciting roles!	 	DJS Research nominated at the Sports Business Awards 2018 - alongside Leicester City FC!	 	Aura Awards :: DJS Research Nominated for Trusted Partner Aura Award
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					http://www.djsresearch.co.uk/news/article/Musings-of-a-young-utilities-researcher-after-attending-the-2018-Twenty65-Conference
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					Being well means working well: boost productivity through a culture of wellbeing
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											 			Written by Jenna Allen, Research Director and Employee Engagement Research Lead. Email Jenna direct here.			 			As I write this article in the lead up to Mental Health Awareness Week (14th-20th May 2018), I reflect on my own past experiences in the workplace. In so many ways my work positively influences my health and wellbeing ' it gives me a sense of purpose and identity, it is challenging and rewarding, and as a researcher, it provides huge variety.			 			Yet, like so many people across the UK, the culture of a workplace and my own desire to achieve has in the past had a significant impact on my wellbeing. It is only looking back now that I can connect the symptoms I experienced with the excessive pressure I was under. Being in a constant state of fight and flight it is inevitable that it will take its toll on your body and mind.               			 			This is not uncommon. 			 			In fact, a study by Cascade HR found that four out of five UK employees describe stress as a 'way of life', and figures by Health and Safety Executive state that over half a million people are experiencing work-related stress, depression or anxiety. 			 			More alarmingly however, the government-commissioned Thriving at Work report found that up to 300,000 people with mental health problems lose their jobs each year (a rate far higher than those with a physical health problem), and staff turnover, sickness and lost productivity resulting from poor mental health costs the UK economy £99bn per year; £42bn of which is borne by employers. That's £1,300 for every single employee! 			 			The issue deepens when we explore further. In the NHS, 91,000 staff have taken at least a month off work due to stress since 2014, with a 19% increase in long-term stress-related absence over the same period. The CIPD Working Lives Survey identified mid-level managers as the most at risk ' calling them the 'squeezed middle' - as they battle with the integration of strategic and operational requirements. According to the Department for Education, classroom teachers and middle leaders work on average 54.4 hours a week, including the weekend.			 			Recent studies have also found that presenteeism has tripled since 2010, with 86% of people surveyed now saying they have observed colleagues coming to work who are ill in the last year (up from 26% in 2010), whilst 69% report observing leavism (where people use their leave to catch up on workloads) (Health  Wellbeing at Work, CIPD/Simply Health 2018).			 			As a nation we are placing more importance on hours spent working, rather than the results achieved. This is a dangerous situation when coupled with the increasing pressure and uncertainty surrounding Brexit, job roles changing (and disappearing) as AI and automation grows, and the blurred lines resulting from radically shifting working patterns and 'always-on' tech-fuelled cultures. 			 			Encouragingly, the debate on this topic is widespread and awareness is improving. 			 			Businesses are recognising their part to play in improving the health and wellbeing of their workforces. The 2018 Deloitte Global Human Capital Trends Survey found that 36% of UK businesses offer 'beyond the traditional' programmes (including mindfulness, life balance and financial fitness) and 36% offer mental health counselling programmes (comparing favourably to the 21% global average).			 			It is hardly surprising when you consider the business case for improved wellbeing. A 2008 PricewaterhouseCoopers report found the prime benefits to businesses are cost savings arising from improved sickness absence and employee turnover, fewer accidents and injuries, and better employee satisfaction and engagement. Likewise, there is widespread evidence of the link between improved wellbeing and job performance, efficiency and productivity. The CIPD and VitalityHealth survey found that healthy, highly engaged employees are on average up to 30 days more productive.  			 			Whilst progress is being made, a lot more still needs to be done. The key is for wellbeing to be seen as a priority in businesses, embedded into its culture and day to day operations. It needs to be something that is driven from the top, not just a transactional tool owned by HR, and businesses should adopt a values-based model of operation with EQ-skilled 'emotionally intelligent' managers. An evidence-based approach should then be taken to monitor what factors impact on wellbeing within individual businesses and the relative measures of success of wellbeing programmes. 			 			Author: Jenna Allen, Research Director			DJS Research			Employee Engagement Research			 	Get more DJS News: 	Market Research Jobs at DJS Research ' check out our latest exciting roles!	 	DJS Research nominated at the Sports Business Awards 2018 - alongside Leicester City FC!	 	Aura Awards :: DJS Research Nominated for Trusted Partner Aura Award
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					Market Research Jobs at DJS Research – check out our latest exciting roles!
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						Want to further your career in Market Research? Fancy being part of a dynamic, forward-thinking, creative and (most of all) fun team? You're in luck as we're currently recruiting! We have a number of exciting opportunities at both our Stockport and new Leeds offices. 	 	Come grow with us ' a rewarding career at DJS Research	 	Since first opening our doors back in 2001 in Stockport, Cheshire, DJS Research has continued its year-on-year growth ' and we're now one of the leading market research agencies in the North West. We've also been named as 'One to Watch' by The Market Research Society in its Research Live Industry Report. 	 	Just last year we opened a second office (as we were getting pretty full in Stockport!) ' just over the Pennines in lovely Leeds. Our sister office will give us the space needed to continue our company expansion as well as continue to attract some of the hottest talent in the country.	 	'It's a really exciting time to join DJS Research', said Managing Director, Danny Sims. 'The new Leeds office means we can continue our company growth and offer clients a fantastic market research package with some of the top researchers in the industry.'  	 	Fancy knowing a little more? We're currently looking for talented researchers to join our friendly team. 		Market Research Jobs in Leeds and Stockport	 	Whether you're a budding researcher looking for a new challenge or a telephone interviewer with a talent for getting the best from respondents - we want to hear from you! Current job opportunities include Data Executive, Field Executive and Senior Field Executive, Researchers at various levels and Telephone Interviewers ' many of which are available at our Leeds or Stockport offices. 	 	If you have a passion for research and want to take the next step in your career, take a look at our current market research jobs and drop us a line! 	 			Get more DJS News: 			DJS Research nominated at the Sports Business Awards 2018 - alongside Leicester City FC!			 			Rise of the machines: Adopting AI and its impact on skills in the research industry			 			Jenna Allen, Research Director, joins DJS Research	 
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					DJS Research nominated at the Sports Business Awards 2018 - alongside Leicester City FC!
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							 	We're excited to announce that we've been nominated for two awards at the Sports Business Awards 2018, alongside Leicester City Football Club, who we worked with on a piece of research last year. 	 			The research sought to engage with fans to better understand the experiences of disabled supporters on match days at the King Power Stadium, as well as look at how accessibility and services could potentially be improved. 			 						As a direct result of the research, changes have now been made to improve the ground and its facilities. 					 					'Since the research has taken place I have noticed a number of improvements at the Club," said one Leicester fan.				 						"The toilets are very accessible now because of their size and the grab rails. The stewards are also second to none with their caring attitude. But for me, now having a parking space close to my entrance is incredible - it has absolutely turned things around for me. I'm now not stressed and anxious on match days. Well done Leicester City for listening and acting...' 					 					 										As well as improving match-day experiences for fans, the research has also earned us nominations in two categories for Best CSR or Community Scheme and Best Fan Engagement Programme at the Sports Business Awards.					 					 'As a supporter of Leicester City Football Club, it has been very exciting to work on this project ' especially as we knew it could potentially make such a difference to the experiences of disabled fans,' said Danny Sims, Managing Director of DJS Research.					 					'To know that because of the research, changes have now been made to help improve facilities and accessibility is just fantastic. And of course, to be nominated for the Sports Business Awards alongside the Club is just incredible!'							The Sports Business Awards ' more about our nominations...			 			After launching last year, the Sports Business Awards seek to honour the hard work and achievements of the many dedicated contributors who help make 'sporting success possible', including organisers, designers, marketers, suppliers and the many other companies working behind the scenes. 			 			The winners will be chosen by an esteemed panel of judges from the world of sport including CEOs and former top-flight athletes. One of the judges, and World Champion athlete, Sally Gunnell, said:			 			'I'm pleased to be part of such a distinguished judging panel. It is so important to recognise the people behind the scenes who actually make sport tick, both at grassroots level and professionally.' 			 			The winners will be announced at The Brewery in London on Friday 1st June, 2018.						 
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					Jenna Allen, Research Director joins DJS Research!
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						We are really pleased to announce that Jenna Allen has joined us from BMG Research. Jenna brings with her a total of 17 years of research experience and joins the company as a Research Director.
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					http://www.djsresearch.co.uk/news/article/Jenna-Allen-Research-Director-joins-DJS-Research
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					Rise of the machines: Adopting AI and its impact on skills in the research industry
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					http://www.djsresearch.co.uk/news/article/Rise-of-the-machines-Adopting-AI-and-its-impact-on-skills-in-the-research-industry
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					Aura Awards :: DJS Research Nominated for Trusted Partner Aura Award
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					Reflections, projections and watery proclamations: A review of the 2018 Utility Week Water Customer conference
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					2017 DJS Research Annual Review
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					MRS Customer Summit 2017: A great day out, even better than being in an audience for ITV's Loose Women
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					http://www.djsresearch.co.uk/news/article/MRS-Customer-Summit-2017-A-great-day-out-even-better-than-being-in-an-audience-for-ITVs-Loose-Women
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					We now have an office in Yorkshire, Leeds!
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					Ensuring research taps into a wider demand :: How insight can help understand needs of customers in vulnerable circumstances
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						The inaugural MRS Utilities Conference took place in London on the 21st September, and DJS Research sent a team of five to take in the day's events ' we even had a speaking slot, too. Matt Prince, one of our Research Managers who specialises in utilities research, penned his thoughts on the day...
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					http://www.djsresearch.co.uk/news/article/Ensuring-research-taps-into-a-wider-demand-How-insight-can-help-understand-needs-of-customers-in-vulnerable-circumstances
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					CCWater has commissioned DJS Research for their annual Water Matters survey
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