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			<title>Market Research RSS Feeds</title>
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			<description>Market Research RSS Feeds</description>
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					Healthwatch publishes our research looking at young people's experiences of mental healthcare
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											 			Healthwatch has published the research we undertook for the organisation last year, looking at young people's experiences of mental healthcare and what can be done to improve it. 			 			The statutory body, which exists to understand the needs, experiences and concerns of people who use health and social care services, has heard from more than 20,000 young people over the last three years. Our research sought to gain a deeper understanding of the issues facing young people, and their experiences accessing and using mental healthcare services, which are outlined in our video published on the Healthwatch website.			 			The Research			 			The research saw us speak to 47 young people aged 16-25 about what affects their mental health, their experiences of mental healthcare, as well as asking them how they would like to see extra funding used to support them.			 			The findings helped shape Healthwatch's 'Three Steps to improve mental health support for young people'.			 			From the research, it was concluded that better education and communication, more options and personalised care, as well as peer support are needed in order to better support young people across local communities, and improve their experiences of mental healthcare. 			 			What young people want:			 			The young people we spoke to for Healthwatch said they'd like to see ongoing support for their emotional wellbeing and longer follow-up treatments, as well as realistic portrayals of mental health in the media, which they hoped would in turn reduce stigma. They also told us they would like mental health to form part of the formal school curriculum, and have access to free mental health check ups for young people every six months.  						 			Take a look at the video and read the report here	Get more DJS News: 	Our research helps Healthwatch define its 'Three steps to improve mental health support for young people'	 	For the Love of Scrubs: What I did with my DJS Volunteering Day...	 	When everyone is busy being objectively similar, try cultivating your subjective difference...
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					http://www.djsresearch.co.uk/news/article/Healthwatch-publishes-our-research-looking-at-young-peoples-experiences-of-mental-healthcare
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					http://www.djsresearch.co.uk/news/article/Healthwatch-publishes-our-research-looking-at-young-peoples-experiences-of-mental-healthcare
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					Searching for meaning: a tongue in cheek look at trends on Trends
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											Written by Elliot Simmonds, Associate Director. Email Elliot			 			One of the great things about the modern era is the availability of information ' both to us as individual consumers, but also to those of us whose job it is to distil information down in to meaning. And by 'meaning', I mean a collection of charts which illustrate some things I find interesting or amusing. If you've come for hard-hitting analysis and insight, you're probably best reading something from Alex McCluckie.			 			Despite its many ills, one perceived 'positive' aspect of COVID-19, at least originally, was the opportunity to slow-down, spend some time doing those things we had always meant to do, and maybe improve ourselves as human beings a little bit. Blog posts abound on the topic. Course delivery and educational sites downed their paywalls, Audible by Amazon is giving away free digital versions of audio book classics you've always wanted to read, but never have (Paradise Lost, anyone?) and Joe Wicks is going to turn you in to an Adonis, you Adonis.[1]			 			At least that was the plan. But our habits are, for the most part, difficult to break - and I wanted to explore a little bit of what we'd really been getting up to. There's a lot of survey data knocking about on the topic already, and so another COVID-19 Tracker felt like one too many - although, if you are specifically interested in a culture audience, please drop me an email. 			 			As a free data source, with a fairly large sample size, Google Trends isn't a bad place to start. Whilst my initial focus was on habits, this quickly descended in to 'interesting stuff' and what follows is a fairly loosely connected examination of some of the things we in the UK have been searching for on Google - I hope you find it interesting, enlightening and, in some cases, amusing, in equal measure.[2]			 			Health and leisure			Starting with that quest for fitness, we saw an initial clamour for multi-gyms which was at a five-year high.			 				 	However, the fitness craze quickly began to drop off:	 		 			And we turned to other priorities:			 						 						 			 						 			The laying of patio actually comes from personal experience - at least three members of my close friendship group (yep, 60%) have undertaken some sort of landscaping project and, generally, with a great deal of success. Given one of them is a Chartered Surveyor, this feels like the minimum expectation. 			 			Nevertheless, despite the rise in physical activity (it's laying a patio specifically, not searching for someone to lay a patio for you), on Saturdays, some things stayed broadly the same...			 						 			...but we also also added a more social element, in lieu of being able to go out...			 						 			...though unfortunately, in film and in hygiene, American cultural hegemony remains: [3]			 						 			Education			Thankfully (especially given the above), education remained a serious consideration, particularly early on:			 						 			 			However, both those with primary and secondary age children alike struggled with certain aspects...			 						 						 			...with inevitable results...			 						 						 			Opportunities lost, opportunities gained...			 			Importantly, we quickly understood that the situation wasn't one we could get away from...			 						 			...and whilst some of us put off big decisions as a result...			 						 			...some of us saw an opportunity to improve our future.			 						 			Others, saw an opportunity to experience something...new. That said, it's heart-warming to see a handful (excuse the pun) of early adopters in January. 			 						 			Closing thoughts			Encouragingly, some of us started to realise what was important...			 						 			...and what, perhaps, wasn't.			 						 			But more people than ever, were asking the most important question of all:			 						 							 			Notes:			[1] I have absolutely no connection with Amazon aside from being a customer, but I think this is such a superb offer I've linked to it here: https://stories.audible.com/discovery/enterprise-discovery-21122353011?ref=adbl_ent_anon_ds_ds_dccs_sbtp-0-5			 			[2] It's important to note a couple of caveats here - the first being that this is purely data from Google, and whilst Google has a huge share of the search market, it isn't 100%. The other, is the charts above show relative figures on an index across a set time period (see X-axis for all charts) - they do not show volume per se and one chart is not comparable with another. Whilst Google says...			 			Google Trends does filter out some types of searches, such as:			 			bull; Searches made by very few people: Trends only shows data for popular terms, so search terms with low volume appear as "0"			 			...it does not provide figures around search volume - so we don't know whether the difference between a score of 100 vs. 25 is 100,000,000 vs. 25,000,000 or whether it is 100,000 vs. 25,000. That said, I'd argue the relative change is more interesting than the absolute change anyway.			 			If you want to understand a little more about Google Trends and the data it includes, there's a link here:			 			https://support.google.com/trends/answer/4365533?hl=en			 			[3] Very interested to know the cause of the August 2019 spike here...any thoughts?			 		 	Get more DJS News: 	Healthwatch publishes our research looking at young people's experiences of mental healthcare	 	For the Love of Scrubs: What I did with my DJS Volunteering Day...	 	When everyone is busy being objectively similar, try cultivating your subjective difference...
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					http://www.djsresearch.co.uk/news/article/Searching-for-meaning-a-tongue-in-cheek-look-at-trends-on-Trends
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					http://www.djsresearch.co.uk/news/article/Searching-for-meaning-a-tongue-in-cheek-look-at-trends-on-Trends
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					For the Love of Scrubs: What I did with my DJS Volunteering Day...
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											 			Written by Helen Menzies, Associate Director			 			When I joined DJS Research at the end of last year, as part of my induction I was informed about annual volunteer days. Every employee can take one paid day off work to help out a cause of their choice.  DJS has always supported local charities and our current 'charity of the year' is the Thomas Theyer Foundation ' although colleagues can support any cause they choose.			 			Before joining the company, I had seen photographs of charity walks, runs, climbs and sports matches on the website and social media pages.  I was certainly drawn to these charitable values and keen to work somewhere that is genuinely dedicated to giving back. Although, if I'm honest, I was a bit worried I'd have to sign up for a marathon!  			 			As it turned out, my new colleagues were doing all sorts of things for causes close to their hearts.  Some apply the skills they use at work, for example helping budding young entrepreneurs to learn about research and marketing, and others help out in the local community or charity shops. 			 			Naturally, in my first few months I had a lot to learn and new projects to get up to speed with. The volunteer day went to the back of my mind - something for the summer perhaps.  Then, in March, the world turned upside down. 			 			Suddenly, we were all working from home. Then into lockdown.  After a period of re-adjustment, I, like many of my colleagues and friends, started to think about what I could do to help.  Evidence of random acts of kindness, generosity and compassion was sweeping the nation amid tragic daily death totals on the news.  Rainbows started appearing in windows. We began clapping for carers every Thursday night. Thousands of people signed up to become NHS volunteers.  			 			I noticed on social media that some clothing companies, costume designers and home sewers (like me) had started to sew scrubs for the NHS.  With so many medical staff called upon to fight coronavirus on the front line, there was suddenly a need for thousands of pairs of scrubs. And quickly.  I looked into this further and found the Facebook campaign 'For the Love of Scrubs' had been set up to co-ordinate home sewers in producing scrubs for hospitals and GP surgeries all over the country.			 			As much as I love sewing (and I really do ' I have taken over an entire room in our house with boxes of fabric), working in a busy research agency and racing around after a boisterous toddler doesn't leave me with much time for my favourite hobby these days.  But then I remembered ' the volunteer day! Knowing that I could take a day out of work specifically dedicated to this lifted the time barrier and gave me the push I needed to get involved.  			 						 			I contacted the co-ordinator in my area to check what supplies I needed and ordered the correct fabric.  Pattern designer Sew Different made a scrubs pattern available for free download and many online fabric shops are prioritising orders for scrubs fabric.  Fundraising campaigns were started to help those who wanted to help but couldn't afford the fabric. Yet another example of people coming together in a time of crisis with their time, money and support. 			 			Can you make a difference in a day?  Well, I like to think so. I'm certainly not expecting a round of applause on Thursday night because I did some sewing, but the GP who received the scrubs I made knows they were made with love and when she puts them on I hope she is reminded that we are all so grateful for the fact she, like so many other front line staff, is going to work today.  			 			Ultimately, thinking beyond the specific task we complete on our volunteer day, it is about what we stand for as a company and the values we promote. Enabling us to take one day out of our working life can lead to something much bigger.  People make connections with their community and start to volunteer on a longer-term basis, outside of work. We can also learn new skills, meet new people and build self-confidence ' all things that can benefit us personally both in and outside the workplace.  You could say that the volunteer days are just the start ' they are there to nudge us in the right direction, a bit like the free fruit in the office. 			 			I hope the humanitarian spirit I have witnessed in my local area and all over the country will continue when life gets back to 'normal', but I know it will at DJS. 			 			Watch the clip:			 			  
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					http://www.djsresearch.co.uk/news/article/For-the-Love-of-Scrubs-What-I-did-with-my-DJS-Volunteering-Day
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					http://www.djsresearch.co.uk/news/article/For-the-Love-of-Scrubs-What-I-did-with-my-DJS-Volunteering-Day
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					Why are we so bad at social distancing?
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					http://www.djsresearch.co.uk/news/article/Why-are-we-so-bad-at-social-distancing
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					http://www.djsresearch.co.uk/news/article/Why-are-we-so-bad-at-social-distancing
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					When everyone is busy being objectively similar, try cultivating your subjective difference...
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					http://www.djsresearch.co.uk/news/article/When-everyone-is-busy-being-objectively-similar-try-cultivating-your-subjective-difference
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					http://www.djsresearch.co.uk/news/article/When-everyone-is-busy-being-objectively-similar-try-cultivating-your-subjective-difference
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					Market research has a part to play: Early thoughts on the COVID-19 crisis...
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					http://www.djsresearch.co.uk/news/article/Market-research-has-a-part-to-play-Early-thoughts-on-the-COVID-19-crisis
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					http://www.djsresearch.co.uk/news/article/Market-research-has-a-part-to-play-Early-thoughts-on-the-COVID-19-crisis
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					Covid-19 Statement: Open for Business!
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					http://www.djsresearch.co.uk/news/article/Covid-19-Statement-Open-for-Business
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					http://www.djsresearch.co.uk/news/article/Covid-19-Statement-Open-for-Business
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					Collaborative competition amongst water companies: an oxymoron or an achievable ambition?
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					http://www.djsresearch.co.uk/news/article/Collaborative-competition-amongst-water-companies-an-oxymoron-or-an-achievable-ambition
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					http://www.djsresearch.co.uk/news/article/Collaborative-competition-amongst-water-companies-an-oxymoron-or-an-achievable-ambition
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					Just how much can you learn about market research in a week? Quite a lot, according to our recent work experience guests!
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						 		 	Forget endless tea rounds or hours standing over the photocopier - a work placement at DJS Research offers students the chance to see what a typical day in market research looks like across a number of departments, as well as learn more about the wider industry. 	 	Our most recent guests, who were from a local high school, were given the opportunity to try their hand at a variety of tasks spending time across research, data and operations, our telephone unit (CATI), and our creative department. 	 	After a big welcome and an overview of the company by HR Manager, Lucy Pawson, Kieran and Finley spent time in Data Services and Data Support to learn more about the world of operations, followed by half a day in our CATI telephone unit where they had the opportunity to conduct a telephone interview themselves. The students also worked alongside Research Manager, Emma Lay, where they gained real insight into the working world of market research and had the chance to sit in on company presentations. 	 	Time was also spent within our creative department, learning about our various market research outputs as well as being shown how to create an animated storyboard - which they had a go at themselves. 	 	To wrap things up, DJS Research MD, Danny, spent time chatting to them about the business and how the Company has grown to where it has today.		 			 			"It was great to welcome Kieran and Finley to the team for a week," said HR Manager, Lucy.  "They really got stuck in and enjoyed a full week of learning and engaging with the world of market research."			 			"They arrived with a great attitude and were friendly and professional from the start. The feedback we had from the various departments was extremely positive. We hope they found their time with us useful and we wish them all the very best for the future."			 			But what did our workies make of their experience? 			 				Kieran's feedback:			"My time at DJS Research was a great opportunity for me to learn what life will be like once I leave school. It has been very enjoyable to work with the different teams - and even have a go myself," he said. 
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					http://www.djsresearch.co.uk/news/article/Just-how-much-can-you-learn-about-market-research-in-a-week-Quite-a-lot-according-to-our-recent-work-experience-guests
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					http://www.djsresearch.co.uk/news/article/Just-how-much-can-you-learn-about-market-research-in-a-week-Quite-a-lot-according-to-our-recent-work-experience-guests
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					We're excited to welcome some new team members to DJS Research
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					http://www.djsresearch.co.uk/news/article/Were-excited-to-welcome-some-new-team-members-to-DJS-Research
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					http://www.djsresearch.co.uk/news/article/Were-excited-to-welcome-some-new-team-members-to-DJS-Research
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					Utilities, the General Election and renationalisation; it all got a bit emotional didn't it? Let's keep it going!
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					http://www.djsresearch.co.uk/news/article/Utilities-the-General-Election-and-renationalisation-it-all-got-a-bit-emotional-didnt-it-Lets-keep-it-going
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					http://www.djsresearch.co.uk/news/article/Utilities-the-General-Election-and-renationalisation-it-all-got-a-bit-emotional-didnt-it-Lets-keep-it-going
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					DJS Research staff celebrate more than six decades of loyalty
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					http://www.djsresearch.co.uk/news/article/DJS-Research-staff-celebrate-more-than-six-decades-of-loyalty
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					http://www.djsresearch.co.uk/news/article/DJS-Research-staff-celebrate-more-than-six-decades-of-loyalty
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					DJS Research - Review of the Year 2019
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					http://www.djsresearch.co.uk/news/article/DJS-Research-Review-of-the-Year-2019
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					http://www.djsresearch.co.uk/news/article/DJS-Research-Review-of-the-Year-2019
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					Research Report: Public perceptions of virtual leisure time
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								DJS Research are pleased to announce publication of a new report looking in to public perceptions of virtual reality, particularly in the context of leisure activities.
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					http://www.djsresearch.co.uk/news/article/Research-Report-Public-perceptions-of-virtual-leisure-time
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					http://www.djsresearch.co.uk/news/article/Research-Report-Public-perceptions-of-virtual-leisure-time
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					DJS Research Ltd wins top UK contract for Cultural Market Research
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							We are thrilled to announce that DJS Research has been awarded one of the biggest contracts for cultural market research in the UK. Over the next four years, we will be working alongside some of the nation's leading museums and cultural venues to deliver transformative insight.  	 	We were awarded the sought-after contract following an extensive review and selection process which saw our researchers pitch to a prestigious consortium of 18 museums and cultural venues including The British Museum, Natural History Museum, Tate and VA (you can see the full list below).	 	The contract will see us conduct audience research for the consortium at sites across London as well as Manchester, Liverpool and St. Ives. 	 				Not only will our research help the consortium identify opportunities to further engage visitors, it will also help them navigate some of the wider challenges facing the cultural sector. 
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					http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-wins-top-UK-contract-for-Cultural-Market-Research
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					http://www.djsresearch.co.uk/news/article/DJS-Research-Ltd-wins-top-UK-contract-for-Cultural-Market-Research
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					Ringing the alarm for water companies; regulation by social contract is going to require them all to raise their game
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											By Alex McCluckie, Associate Director. Email Alex 
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					http://www.djsresearch.co.uk/news/article/Ringing-the-alarm-for-water-companies-regulation-by-social-contract-is-going-to-require-them-all-to-raise-their-game
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					http://www.djsresearch.co.uk/news/article/Ringing-the-alarm-for-water-companies-regulation-by-social-contract-is-going-to-require-them-all-to-raise-their-game
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					A towering success!  DJS' big day out to Blackpool
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									 			Didn't we have a lovely time, the day we went to Blackpool...			Roller coasters, fish and chips, 2p machines and the best of British weather; the last Friday in September marked our first company-wide outing to the great Lancashire seaside town famed for its Victorian Tower, donkey rides and sticks of peppermint rock.
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					http://www.djsresearch.co.uk/news/article/A-towering-success-DJS-big-day-out-to-Blackpool
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					http://www.djsresearch.co.uk/news/article/A-towering-success-DJS-big-day-out-to-Blackpool
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					Learn more about your alumni relationship with our alumnus offer
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							 	DJS Research's alumnus offer helps HEIs better understand their alumni relationship...	 			Would you like to know more about the health of your alumni relationship, see how your institution compares to other HEIs and learn more about ways you can improve?  
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					http://www.djsresearch.co.uk/news/article/Learn-more-about-your-alumni-relationship-with-our-alumnus-offer
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					http://www.djsresearch.co.uk/news/article/Learn-more-about-your-alumni-relationship-with-our-alumnus-offer
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					35 miles in "one day" - DJS Research take on the Gritstone Trail for the Thomas Theyer Foundation
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							 			Written by James Hinde, Research Director. Contact James here  	One rainy July, DJS Research staff came together and battled the elements to complete the 35-mile Gritstone Trail from Kidsgrove in Staffordshire, to Disley on the outskirts of Cheshire ' all to raise money for our charity of the year, The Thomas Theyer Foundation. Research Director, James Hinde, recounts the tale; rain, blisters and all...	 	 	A confession
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					http://www.djsresearch.co.uk/news/article/35-miles-in-one-day-DJS-Research-take-on-the-Gritstone-Trail-for-the-Thomas-Theyer-Foundation
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					http://www.djsresearch.co.uk/news/article/35-miles-in-one-day-DJS-Research-take-on-the-Gritstone-Trail-for-the-Thomas-Theyer-Foundation
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					DJS Research in the Headlines - Water Matters Report 2018
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																 					A piece of research conducted by DJS Research for the Consumer Council for Water (CCWater) has been making a splash in the media since it was published earlier this month. 					 					The research questioned 5158 customers across England and Wales to get feedback on satisfaction levels across a variety of areas including water services, sewerage services, value for money and billing. It found most were satisfied with the service they receive (90% for water and 85% for sewerage), however, satisfaction levels were much lower (63%) when it came to fairness of charges. 					 					 														 							 												The research also found that satisfaction levels in both water and sewerage services has fallen significantly since last year's research. This year, 90% of customers report being satisfied with services - compared to 92% in 2017. Similarly, 85% of respondents reported they are satisfied with sewerage services - a drop from 88% 12 months ago.									 									Satisfaction levels when it comes to value for money have stayed the same as last year, at 72% (water) and 75% (sewerage).									 									The research survey also found that customers in Wales are more satisfied with the services and value they receive from their water company than those in England.										 					Findings from the report have been published in national media including the Metro and The Times, with CCWater advocating the industry builds a 'stronger relationship' with their customers and taking any concerns they have seriously.  					 					Speaking about the findings of the research, CCWater head of policy, Dr Mike Keil commented: 					 					"Customers perceptions over the fairness of their bills have languished behind satisfaction with service for almost a decade and companies cannot afford to ignore people's concerns any longer.					 					"Fairness reflects people's wider views and confidence in the industry and companies that are complacent run the risk of increasing discontent among their customers.'					 					The data from the Water Matters research is shared with water companies so they can 'further unpick' why customers hold their views as well as use it alongside their own research.  					 					"We are keen for our research to be widely used to help drive positive change in the water sector, " said Keil. "It's clear from this year's results and the long-term trends that there are lots of opportunities for companies to utilise and build on this data to improve the services they provide and the perceptions their customers hold."					 					View the report:					 					Watter Matters Survey 2018 - Highlights					Water Matters Survey 2018 - Full Report 					 					 				 	Get more DJS News: 	DJS Researchers to walk the 35-mile Gritstone Trail in ONE DAY for The Thomas Theyer Foundation	 	Introducing the Industry: A Tale of Work Experience at DJS Research...	 	Who let the dogs out - and then brought them to work! Bring Your Dog To Work Day comes to DJS Research
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					http://www.djsresearch.co.uk/news/article/DJS-Research-in-the-Headlines-Water-Matters-Report-2018
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