Market Research RSS Feedshttp://www.djsresearch.co.ukMarket Research RSS FeedsMon, 08 Aug 2022 23:44:14 BST 79% of Brits believe that UK trains are clean, with Great Northern being deemed the cleanest, survey reveals 79% of Brits believe that UK trains are clean, with Great Northern being deemed the cleanest: A recent survey into public transport in the UK has uncovered that, on average, 79% of Brits are of the opinion that the trains are clean. Great Northern came in 12% above the national average with 91%. The study by Transport Focus polled people for 12 weeks from the 13th of April, and uncovered that only punctuality and crowding were more important to Brits than cleanliness. Furthermore, Great Northern were second in both these sectors with 95% and 85% respectively; behind c2c and Merseyrail. When asked about their overall satisfaction with Network Rail, just 85% of the North West and Central regions of the UK were satisfied with their journeys over the last four weeks; making it the least satisfied region in the country. On the other hand, Wales and Western alongside Southern England reported 91% satisfaction with their Network Rail journey. In addition, Scotland had an average satisfaction of 89%, similar to Eastern England with 88%. The poll also looked at correlations between age groups and the types of people using trains, and found that commuters were 5% less likely to say they were satisfied with their journey than those using the railway for leisure. Furthermore, there were more people using the railway for leisure (32%) than for commuting (29%). One in five people got the train to see friends and family, with a further 3% using it for essential shopping. In addition, older age groups are more likely to say they were satisfied with their journey than younger ones; with an average of 85% satisfaction amongst 18-34-year-olds compared to 94% for those aged 55 and over. Rob Mullen, Train Services director for Great Norther and Thameslink, said: 'It's great to see our hard work is paying off, but we know we've got to keep that hard work going to ensure everyone's health and comfort as we welcome them back to the railway.' http://www.djsresearch.co.uk/blog/article/79percent-of-Brits-believe-that-UK-trains-are-clean-with-Great-Northern-being-deemed-the-cleanest-survey-reveals-05141 http://www.djsresearch.co.uk/blog/article/79percent-of-Brits-believe-that-UK-trains-are-clean-with-Great-Northern-being-deemed-the-cleanest-survey-reveals-05141 46% of logistic and coach businesses are satisfied with England’s motorways and major roads, finds survey 46% of logistic and coach businesses are satisfied with England's motorways and major roads: A satisfaction survey by Transport Focus of logistics and coach businesses has found that fewer than half (46%) are satisfied with England's motorways and major 'A' roads when it comes to meeting their business needs, with just 4% saying they were 'very satisfied'. http://www.djsresearch.co.uk/blog/article/46percent-of-logistic-and-coach-businesses-are-satisfied-with-Englands-motorways-and-major-roads-finds-survey-05128 http://www.djsresearch.co.uk/blog/article/46percent-of-logistic-and-coach-businesses-are-satisfied-with-Englands-motorways-and-major-roads-finds-survey-05128 Seven in 10 logistics firms report increases in cost of transporting goods, according to survey Seven in 10 logistics firms report increases in cost of transporting goods: A survey of logistics firms has revealed that 71% have experienced increased costs when it comes to transporting goods during the first quarter of 2022, compared with the same time frame in 2021. http://www.djsresearch.co.uk/blog/article/Seven-in-10-logistics-firms-report-increases-in-cost-of-transporting-goods-according-to-survey-05108 http://www.djsresearch.co.uk/blog/article/Seven-in-10-logistics-firms-report-increases-in-cost-of-transporting-goods-according-to-survey-05108 58% of consumers would be open to using smart tickets when travelling by train, finds survey 58% of consumers would be open to using smart tickets when travelling by train: A survey of consumers has revealed that more than half (58%) would be happy to travel by train using a smart ticket after learning more about them. http://www.djsresearch.co.uk/blog/article/58percent-of-consumers-would-be-open-to-using-smart-tickets-when-travelling-by-train-finds-survey-05089 http://www.djsresearch.co.uk/blog/article/58percent-of-consumers-would-be-open-to-using-smart-tickets-when-travelling-by-train-finds-survey-05089 One in 10 employees in transport and logistics sector have left their jobs due to stress, finds survey One in 10 employees in transport and logistics sector have left their jobs due to stress: The findings of a survey of employees at 67 transport and logistics businesses has revealed that an estimated 10% have left their roles due to stress in the last 12 months, with a further 17% revealing that they are thinking about leaving for this reason. http://www.djsresearch.co.uk/blog/article/One-in-10-employees-in-transport-and-logistics-sector-have-left-their-jobs-due-to-stress-finds-survey-05004 http://www.djsresearch.co.uk/blog/article/One-in-10-employees-in-transport-and-logistics-sector-have-left-their-jobs-due-to-stress-finds-survey-05004 Driver shortages soar in 2021, according to latest industry survey findings Driver shortages soared in 2021, according to latest industry survey findings: An annual survey of transport companies has revealed insight into how the pandemic has affected the transport and logistics industry, with a shortage of drivers around the globe. http://www.djsresearch.co.uk/blog/article/Driver-shortages-soar-in-2021-according-to-latest-industry-survey-findings-04923 http://www.djsresearch.co.uk/blog/article/Driver-shortages-soar-in-2021-according-to-latest-industry-survey-findings-04923 66% of British public recognise that trains are a greener form of transport than cars, reveals survey 66% of British public recognise that trains are a greener form of transport than cars: A recent survey by Network Rail has revealed that two-thirds of British adults understand that trains are a better form of transport, than cars, for the environment. However, it was also uncovered that 73% use cars as their main mode of transport. The study polled over 2,000 British adults ahead of the UN Climate Change Conference in Glasgow earlier this year, and found that cars are more commonly used by UK citizens than trains; despite trains being more environmentally friendly. It has been proven that the carbon emissions emitted from a train are less harmful to the environment than the emissions from a car. Furthermore, the cost to maintain and run a car is increasing with fuel costs rising considerably. The number of people who said they had used public transport, and specifically the railways has fallen significantly since the start of 2020 due to the Covid-19 pandemic. According to the research, total passenger numbers were at around 65% of what they were pre-pandemic. However, passenger numbers had increased by 19% in the months prior to the conference, according to the research, with incentives such as flexible season tickets attracting people back to rail travel. When asked about if their habits could change, two thirds of participants said they would consider using trains instead of their cars for days out with friends or family. Furthermore, 55% would consider using the train in order to travel to music and sport events. Tim Shoveller, managing director for Network Rail's North West and Central region, said: 'Rail is the greenest form of public transport there is. We want to encourage as many people as possible to make the shift from car to train more regularly, particularly for long-distance travel ' not just for the planet, but for reliability, comfort and safety.' http://www.djsresearch.co.uk/blog/article/66percent-of-British-public-recognise-that-trains-are-a-greener-form-of-transport-than-cars-reveals-survey-04984 http://www.djsresearch.co.uk/blog/article/66percent-of-British-public-recognise-that-trains-are-a-greener-form-of-transport-than-cars-reveals-survey-04984 Survey reveals improvements UK public want to see to public transport in order to use it more frequently Survey reveals improvements UK public want to see to public transport in order to use it more frequently: A piece of research has revealed the improvements that the British public would like to see made to public transport in order for them to use it more frequently, with 'less crowding' the most important change cited. http://www.djsresearch.co.uk/blog/article/Survey-reveals-improvements-UK-public-want-to-see-to-public-transport-in-order-to-use-it-more-frequently-04853 http://www.djsresearch.co.uk/blog/article/Survey-reveals-improvements-UK-public-want-to-see-to-public-transport-in-order-to-use-it-more-frequently-04853 International logistics is top concern for logistics industry, finds poll International logistics is top concern for logistics industry: A survey of members of the Chartered Institute of Logistics and Transport in the UK (CILT UK) has revealed that more than eight in 10 respondents believe that international logistics is the primary concern when it comes to protecting future supply. http://www.djsresearch.co.uk/blog/article/International-logistics-is-top-concern-for-logistics-industry-finds-poll-04954 http://www.djsresearch.co.uk/blog/article/International-logistics-is-top-concern-for-logistics-industry-finds-poll-04954 Logistics is most pressing issue for timber trade due to new Brexit protocols, finds survey Logistics is most pressing issue for timber trade due to new Brexit protocols: A survey of UK Timber Trade Federation members has found that new Brexit protocols are causing logistical difficulties, meaning supply chains that were already stretched are being impacted even further. http://www.djsresearch.co.uk/blog/article/Logistics-is-most-pressing-issue-for-timber-trade-due-to-new-Brexit-protocols-finds-survey-04834 http://www.djsresearch.co.uk/blog/article/Logistics-is-most-pressing-issue-for-timber-trade-due-to-new-Brexit-protocols-finds-survey-04834 Female leaders in logistics are rated higher than male counterparts in six key areas, according to survey Female leaders in logistics are rated higher than male counterparts in six key areas: A survey of people working in logistics has found that female managers are rated more highly than their male counterparts in six out of seven key areas http://www.djsresearch.co.uk/blog/article/Female-leaders-in-logistics-are-rated-higher-than-male-counterparts-in-six-key-areas-according-to-survey-04747 http://www.djsresearch.co.uk/blog/article/Female-leaders-in-logistics-are-rated-higher-than-male-counterparts-in-six-key-areas-according-to-survey-04747 A third of UK adults have travelled by train instead of a plane to their holiday destination to reduce carbon footprint, reveals poll A third of UK adults said they have travelled by train instead of a plane to their holiday destination to reduce carbon footprint: A survey has revealed that 32% of respondents polled have chosen to travel by train instead of plane to reach their travel destination, so as to reduce their carbon footprint. http://www.djsresearch.co.uk/blog/article/A-third-of-UK-adults-have-travelled-by-train-instead-of-a-plane-to-their-holiday-destination-to-reduce-carbon-footprint-reveals-poll-04797 http://www.djsresearch.co.uk/blog/article/A-third-of-UK-adults-have-travelled-by-train-instead-of-a-plane-to-their-holiday-destination-to-reduce-carbon-footprint-reveals-poll-04797 Almost a third of people polled said they will avoid public transport until they feel safe, due to COVID-19 fears Almost a third of people polled said they will avoid public transport until they feel safe due to COVID-19 fears: A Transport Focus survey has revealed insight into how people are feeling about public transport since the UK outbreak of COVID-19 and how their habits have changed when it comes to getting around. http://www.djsresearch.co.uk/blog/article/Almost-a-third-of-people-polled-said-they-will-avoid-public-transport-until-they-feel-safe-due-to-COVID-19-fears-04619 http://www.djsresearch.co.uk/blog/article/Almost-a-third-of-people-polled-said-they-will-avoid-public-transport-until-they-feel-safe-due-to-COVID-19-fears-04619 Majority of private sector members of ITS UK say initial impact of COVID-19 'has not been too severe', according to survey Majority of private sector members of ITS UK say initial impact of COVID-19 'has not been too severe': A survey on behalf of the Department for Transport by ITS (UK) has found that most organisations are reporting that the initial impact of COVID-19 has not been too severe, with more than half the businesses polled feeling confident that their operations will return to normal when the crisis ends. http://www.djsresearch.co.uk/blog/article/Majority-of-private-sector-members-of-ITS-UK-say-initial-impact-of-COVID-19-has-not-been-too-severe-according-to-survey-04592 http://www.djsresearch.co.uk/blog/article/Majority-of-private-sector-members-of-ITS-UK-say-initial-impact-of-COVID-19-has-not-been-too-severe-according-to-survey-04592 Substantial green improvements have been made to logistic operations, say almost half transport managers polled Substantial green improvements have been made to logistic operations: A survey of transport managers has found that almost half (46%) believe that their firm has made 'substantial' green improvements in the last twelve months. This compares to just over a fifth (21%) who feel nothing has been done at all. http://www.djsresearch.co.uk/blog/article/Substantial-green-improvements-have-been-made-to-logistic-operations-say-almost-half-transport-managers-polled-04563 http://www.djsresearch.co.uk/blog/article/Substantial-green-improvements-have-been-made-to-logistic-operations-say-almost-half-transport-managers-polled-04563 Heathrow Express scores highest rating for overall satisfaction in latest National Rail Passenger Survey Heathrow Express scores highest rating for overall satisfaction in latest National Rail Passenger Survey: The results of the annual National Rail Passenger Survey have been published, with Heathrow Express achieving the highest level of satisfaction of all national train operators, with 96% of passengers satisfied with their journey, or rating it as 'good'. http://www.djsresearch.co.uk/blog/article/Heathrow-Express-scores-highest-rating-for-overall-satisfaction-in-latest-National-Rail-Passenger-Survey-04535 http://www.djsresearch.co.uk/blog/article/Heathrow-Express-scores-highest-rating-for-overall-satisfaction-in-latest-National-Rail-Passenger-Survey-04535 Survey reveals rail passenger satisfaction at 10-year low Survey reveals rail passenger satisfaction at 10-year low: According to the latest National Passenger Rail Survey (NPRS) by Transport Focus, rail passenger satisfaction has fallen to the lowest level since 2007. The poll, which surveys 50,000 passengers found that overall customer satisfaction had dropped to 79% - which equates to one in five passengers.being dissatisfied. Twice a year the survey asks passengers to rate their experiences in a number of areas including value for money, the reliability of trains, station satisfaction and how well train companies deal with delays. The most recent findings show that overall, 46% of journeys were deemed 'satisfactory' when considering the price of a ticket - which dropped to less than a third (31%) among regular passengers. Of all the train operators, passengers using Great Northern Trains were the least satisfied with a rating of 68% being given for overall satisfaction, followed by Northern (72%), South Western Railway (73% ), TransPennine Express (73%), and Greater Anglia (73%). The highest ratings were achieved by Heathrow Express (96%), Grand Central (94%), Chiltern Railways (92%), Hull Trains (91%), Merseyrail (90%) and Virgin Trains (90%). Of the 25 train operators listed, only two, Heathrow Express and Chiltern Railways, improved on their 2017 satisfaction rating, up 5% and 4% respectively. Seven 'significantly declined' according to the report including Great Northern (-9%), Northern (-9%), TransPennine Express (-8%), Greater Anglia (-8%), Thameslink (-6%), ScotRail (-6%), and London North Eastern Railway (-5%) Chief executive of Transport Focus, Anthony Smith, said: 'Government and the industry must continue to focus on performance. In the longer term, the government's rail review must bring about fundamental change. 'Passenger irritation at poor performance erodes their most basic trust in the industry. Passenger frustration at continual fare increases saps confidence in the system to reform itself. 'A better value for money and more reliable railway must arrive soon for passengers.' You can see the report in full: NRPS Survey 2018 http://www.djsresearch.co.uk/blog/article/Survey-reveals-rail-passenger-satisfaction-at-10-year-low-04295 http://www.djsresearch.co.uk/blog/article/Survey-reveals-rail-passenger-satisfaction-at-10-year-low-04295 82% of Londoners have changed or plan to change how they travel through the city in response to new ULEZ charges 82% of Londoners have changed or plan to change how they travel to avoid new ULEZ charges: http://www.djsresearch.co.uk/blog/article/82percent-of-Londoners-have-changed-or-plan-to-change-how-they-travel-through-the-city-in-response-to-new-ULEZ-charges-04362 http://www.djsresearch.co.uk/blog/article/82percent-of-Londoners-have-changed-or-plan-to-change-how-they-travel-through-the-city-in-response-to-new-ULEZ-charges-04362 Majority of UK ports not prepared for Brexit, according to poll Majority of UK ports not prepared for Brexit: As the date for leaving the EU draws closer, a survey has revealed that the majority of UK ports are not prepared for the changes. The research by executive search firm, Odgers Berndtson found that just 16% of the firms polled have made 'significant or practical' plans in respect of Brexit. The survey of company leaders of around 100 UK ports and harbours set out to find how prepared regional ports around the UK are for the EU departure. It found that almost six in ten respondents (59%) were expecting Brexit to have a 'negative' or 'strongly negative' impact. In terms of how they will manage Brexit, a quarter (25%) said that despite limited preparation they are positioned to deal with it well. More than 4 in 10 of those polled said they were doubtful about how well they would be able to manage any extra demands, while a third said they felt they could manage the increase in demand but needed more investment. Eighty-three percent (83%) said they have the teams in place to keep operations well managed in the shorter term When asked what they are likely to focus on as they plan for Brexit, eight in ten (80%) said their focus will primarily be investing in physical infrastructure. Over a quarter (26%) said technology will be the first thing they invest in. Head of Odgers Berndtson Maritime & Shipping Practice, Paul Butterworth said: 'The ports industry is keen to seize on any opportunities arising from Brexit, but this is the first real indication of what's actually happening outside ports like Dover.' http://www.djsresearch.co.uk/blog/article/Majority-of-UK-ports-not-prepared-for-Brexit-according-to-poll-04298 http://www.djsresearch.co.uk/blog/article/Majority-of-UK-ports-not-prepared-for-Brexit-according-to-poll-04298 New survey reveals 82% of road users in England are satisfied New survey reveals 82% of road users in England are satisfied: A new survey looking at road user satisfaction has revealed overall, 82% of those using roads in England are either 'very' or 'fairly satisfied' with their experiences. http://www.djsresearch.co.uk/blog/article/New-survey-reveals-82percent-of-road-users-in-England-are-satisfied-04272 http://www.djsresearch.co.uk/blog/article/New-survey-reveals-82percent-of-road-users-in-England-are-satisfied-04272