Market Research RSS Feedshttp://www.djsresearch.co.ukMarket Research RSS FeedsSat, 16 Oct 2021 07:13:14 BST Ofcom publishes most complained about ISPs in new report Ofcom publishes most complained about ISPs in new report: A league table of complaints to Ofcom during the first quarter of 2021 has been published, revealing which Internet Service Providers are falling short. This of course does not take into account the number of complaints to the ISPs themselves. http://www.djsresearch.co.uk/blog/article/Ofcom-publishes-most-complained-about-ISPs-in-new-report-04959 http://www.djsresearch.co.uk/blog/article/Ofcom-publishes-most-complained-about-ISPs-in-new-report-04959 43% of world’s population are not using mobile internet, finds poll 43% of world's population are not using mobile internet: A global survey has found that despite more people now living in regions with mobile broadband network coverage, 3.4 billion people are still not using mobile internet (43%). This makes the 'usage gap' seven times greater than the 'coverage gap', according to the study. http://www.djsresearch.co.uk/blog/article/43percent-of-worlds-population-are-not-using-mobile-internet-finds-poll-04955 http://www.djsresearch.co.uk/blog/article/43percent-of-worlds-population-are-not-using-mobile-internet-finds-poll-04955 69% of UK adults had issues with loss of broadband connection in the last 12 months, reveals survey 69% of UK adults had issues with loss of broadband connection in the last 12 months: A survey has revealed that nearly three quarters of the British public used their broadband more in the last year. However, 69% of those surveyed stated they had problems with their connection during this time. http://www.djsresearch.co.uk/blog/article/69percent-of-UK-adults-had-issues-with-loss-of-broadband-connection-in-the-last-12-months-reveals-survey-04894 http://www.djsresearch.co.uk/blog/article/69percent-of-UK-adults-had-issues-with-loss-of-broadband-connection-in-the-last-12-months-reveals-survey-04894 Three-quarters of survey respondents would not buy a new home with poor local internet connectivity, finds poll Three-quarters of respondents would not buy home with poor local internet connectivity: A survey of UK adults has revealed just how important good internet connectivity is to potential homebuyers, with 75% saying they would not buy a home if they found out the local connectivity was poor. http://www.djsresearch.co.uk/blog/article/Three-quarters-of-survey-respondents-would-not-buy-a-new-home-with-poor-local-internet-connectivity-finds-poll-04861 http://www.djsresearch.co.uk/blog/article/Three-quarters-of-survey-respondents-would-not-buy-a-new-home-with-poor-local-internet-connectivity-finds-poll-04861 69% of broadband users suffered connectivity issues in 2020, reveals survey 69% of broadband users suffered connectivity issues in 2020: A survey of broadband users has found that nearly seven in 10 experienced connectivity issues with their broadband service during 2020; the year the world first grappled with the impact of Covid-19. http://www.djsresearch.co.uk/blog/article/69percent-of-broadband-users-suffered-connectivity-issues-in-2020-reveals-survey-04842 http://www.djsresearch.co.uk/blog/article/69percent-of-broadband-users-suffered-connectivity-issues-in-2020-reveals-survey-04842 46% of network carriers behind schedule with 5G deployment plan, according to poll 46% of network carriers behind schedule with 5G deployment plan: A survey of 207 people in a R&D, engineering or stakeholder role at a network carrier has found that almost half (46%) are behind schedule with their 5G deployment plan. http://www.djsresearch.co.uk/blog/article/46percent-of-network-carriers-behind-schedule-with-5G-deployment-plan-according-to-poll-04828 http://www.djsresearch.co.uk/blog/article/46percent-of-network-carriers-behind-schedule-with-5G-deployment-plan-according-to-poll-04828 Research reveals attributes of companies considered ‘future ready’ Research reveals attributes of companies considered 'future ready': Research by Vodafone Business has identified the key attributes of the most resilient future-ready businesses (FRBs) - with around a fifth of the businesses polled sharing these attributes. http://www.djsresearch.co.uk/blog/article/Research-reveals-attributes-of-companies-considered-future-ready-04679 http://www.djsresearch.co.uk/blog/article/Research-reveals-attributes-of-companies-considered-future-ready-04679 53% of people who attempted to make contact with their ISP in last month faced difficulties, revealed survey 53% of people who attempted to make contact with ISP in April faced difficulties: A new poll of UK adults has revealed poor levels of customer service from Internet Service Providers (ISP) in April 2020, due to the impact of COVID-19. http://www.djsresearch.co.uk/blog/article/53percent-of-people-who-attempted-to-make-contact-with-their-ISP-in-last-month-faced-difficulties-revealed-survey-04637 http://www.djsresearch.co.uk/blog/article/53percent-of-people-who-attempted-to-make-contact-with-their-ISP-in-last-month-faced-difficulties-revealed-survey-04637 More than half house hunters polled said a 'fast reliable internet connection' is a priority when buying a new home More than half house hunters polled said a 'fast reliable internet connection' is a priority when buying a new home: A survey of house hunters has found that 53% consider 'fast, reliable internet' a priority when they are looking for a new home - which increased to 93% when asked the same question after the coronavirus pandemic began. http://www.djsresearch.co.uk/blog/article/More-than-half-house-hunters-polled-said-a-fast-reliable-internet-connection-is-a-priority-when-buying-a-new-home-04690 http://www.djsresearch.co.uk/blog/article/More-than-half-house-hunters-polled-said-a-fast-reliable-internet-connection-is-a-priority-when-buying-a-new-home-04690 Majority of UK IT professionals disagree that restrictions on using 5G Huawei equipment will cause long-term damage to networks, according to poll Majority of UK IT professionals disagree that restrictions on using 5G Huawei equipment will cause long-term damage to networks: A survey of IT professionals has found that more than half believe that no long term damage will be caused by not using 5G equipment made by Huawei. http://www.djsresearch.co.uk/blog/article/Majority-of-UK-IT-professionals-disagree-that-restrictions-on-using-5G-Huawei-equipment-will-cause-long-term-damage-to-networks-according-to-poll-04687 http://www.djsresearch.co.uk/blog/article/Majority-of-UK-IT-professionals-disagree-that-restrictions-on-using-5G-Huawei-equipment-will-cause-long-term-damage-to-networks-according-to-poll-04687 Zen Internet awarded best broadband provider in annual survey of users Zen Internet awarded best broadband provider in survey of users: A survey of broadband customers has found that Lanashire-based Zen Internet is the company whose customers are most satisfied overall, with the company showing a high level of performance in all areas. http://www.djsresearch.co.uk/blog/article/Zen-Internet-awarded-best-broadband-provider-in-annual-survey-of-users-04595 http://www.djsresearch.co.uk/blog/article/Zen-Internet-awarded-best-broadband-provider-in-annual-survey-of-users-04595 45% of people working from home due to COVID-19 finding it difficult to connect to meetings due to poor internet connection, according to survey 45% of people working at home due to COVID-19 finding it difficult to connect to meetings due to poor internet connection, according to survey: A survey of UK adults has found that more than two-fifths of people now working at home due to the coronavirus outbreak are having difficulty connecting to video meetings because of poor internet connection, if more than one person in the house is using it. http://www.djsresearch.co.uk/blog/article/45percent-of-people-working-from-home-due-to-COVID-19-finding-it-difficult-to-connect-to-meetings-due-to-poor-internet-connection-according-to-survey-04581 http://www.djsresearch.co.uk/blog/article/45percent-of-people-working-from-home-due-to-COVID-19-finding-it-difficult-to-connect-to-meetings-due-to-poor-internet-connection-according-to-survey-04581 Fewer than a fifth of farmers have access to super-fast broadband Fewer than a fifth of farmers have super-fast broadband: A survey has revealed that fewer than a fifth of farmers (17%) have access to 'super-fast' broadband - (broadband with speeds of 24Mbps+). http://www.djsresearch.co.uk/blog/article/Fewer-than-a-fifth-of-farmers-have-access-to-super-fast-broadband-04524 http://www.djsresearch.co.uk/blog/article/Fewer-than-a-fifth-of-farmers-have-access-to-super-fast-broadband-04524 Third of people report WiFi blackspots in their homes Third of people report having WiFi blackspot in their homes: A new survey has found that a third of respondents polled have areas in their homes where their WiFi signal does not work. To try and remedy the issue of WiFi 'notspots', almost one in five (18%) said they have relocated their router to another area to try and improve coverage. http://www.djsresearch.co.uk/blog/article/Third-of-people-report-WiFi-blackspots-in-their-homes-04500 http://www.djsresearch.co.uk/blog/article/Third-of-people-report-WiFi-blackspots-in-their-homes-04500 Third of mobile phone users say they 'don't need' 5G, reveals survey Third of mobile phone users say they 'don't need' 5G: A survey of UK and US mobile phone users has revealed that a third of UK consumers feel like they 'don't need' a phone with 5G capabilities, despite 90% saying they had heard of 5G. http://www.djsresearch.co.uk/blog/article/Third-of-mobile-phone-users-say-they-dont-need-5G-reveals-survey-04487 http://www.djsresearch.co.uk/blog/article/Third-of-mobile-phone-users-say-they-dont-need-5G-reveals-survey-04487 Home broadband speeds rise above 50Mb for first time in UK, according to latest report Home broadband speeds rise above 50Mb for first time in UK: A new report has found that our UK home broadband speeds have risen above 50Mb for the first time - with more than half (58%) lines achieving an average speed of 30Mb during peak hours. http://www.djsresearch.co.uk/blog/article/Home-broadband-speeds-rise-above-50Mb-for-first-time-in-UK-according-to-latest-report-04374 http://www.djsresearch.co.uk/blog/article/Home-broadband-speeds-rise-above-50Mb-for-first-time-in-UK-according-to-latest-report-04374 Survey reveals UK's best and worst mobile phone providers Survey reveals UK's best and worst mobile phone providers: An annual poll by consumer lobby group, Which? has revealed the UK's best and worst mobile phone network providers, according to its members. At the bottom of the table this year was Vodafone, voted the UK's worst for the eighth consecutive year and being awarded only a single star for its customer service, tech support and the value it offers for money. The company was joined at the lower end of the table by EE and O2 . The survey of 6,135 Which? members asked respondents to rate 13 networks, in areas such as customer service, tech support available and value for money. Giffgaff came out on top with an overall customer satisfaction rating of 87%. In second place, was Utility Warehouse with an overall satisfaction score of 81% followed by Plusnet (80%), Tesco Mobile (79%) and Asda Mobile (77%). In 6th place was Sky Mobile with an overall rating of 76% followed by ID Mobile (70%), Three UK (69%), BT (65%) and Virgin Mobile (64%). Further down the table still, was O2, (62%), EE (56%) and at the very bottom, Vodafone, with an overall satisfaction score of just 51%. At the top of the table, giffgaff scored highly for value for money (95%) and 97% would recommend the service to their family and friends. http://www.djsresearch.co.uk/blog/article/Survey-reveals-UKs-best-and-worst-mobile-phone-providers-04368 http://www.djsresearch.co.uk/blog/article/Survey-reveals-UKs-best-and-worst-mobile-phone-providers-04368 Survey reveals best and worst broadband speeds of providers in UK Survey reveals UK's best and worst broadband speeds: A survey into how fast broadband speeds are in the UK has found Virgin Media on top with average download speeds of 71.5Mbps, while rival Sky is at the bottom of the table with an average speed of 17.1Mbps. http://www.djsresearch.co.uk/blog/article/Survey-reveals-best-and-worst-broadband-speeds-of-providers-in-UK-04342 http://www.djsresearch.co.uk/blog/article/Survey-reveals-best-and-worst-broadband-speeds-of-providers-in-UK-04342 Fear of poor broadband is stopping people moving to a rural location, survey finds Fear of poor broadband is stopping people moving to a rural location: A move to the countryside may be a wonderful idea if you're seeking a more peaceful way of life ' but the latest survey by price comparison and switching service, uSwitch.com suggests the fear of being cut off because of poor broadband is stopping people embracing the rural dream. http://www.djsresearch.co.uk/blog/article/Fear-of-poor-broadband-is-stopping-people-moving-to-a-rural-location-survey-finds-04279 http://www.djsresearch.co.uk/blog/article/Fear-of-poor-broadband-is-stopping-people-moving-to-a-rural-location-survey-finds-04279 Survey reveals cheapest and most expensive broadband around the globe Survey reveals cheapest and most expensive broadband around the globe: If you're wondering how your broadband deal compares with other countries around the globe, a new survey can shed some light. http://www.djsresearch.co.uk/blog/article/Survey-reveals-cheapest-and-most-expensive-broadband-around-the-globe-04278 http://www.djsresearch.co.uk/blog/article/Survey-reveals-cheapest-and-most-expensive-broadband-around-the-globe-04278