Financial Services
Market Research

Financial Services Market Research

DJS Research specialise in financial services market research and financial market research. We operate within the financial services sector, with experience of conducting both quantitative and qualitative research projects for a number of clients across the spectrum of the financial services sector. The types of organisations we have worked with include for example:

  • Multi-national banks and credit card companies
  • UK and multi-national insurance companies
  • Payment protection companies
  • Associations of Insurance Brokers

"Unity Trust Bank would highly recommend DJS to any company that wants to move their company forward and reach its customers. You and your team are friendly and approachable and consistently professional in your interactions with both the company and our customers. You have been with us every step of the way from spending time in our Customer Service area to presenting your findings. Looking back at our previous research and suppliers, it is fair to say that we definitely made the right choice and look forward to working with you again"

Our researchers, including one of our Directors, Alasdair Gleed have conducted research in the financial sector for a number of years.  All of our interviewers are experienced in conducting research on a range of topics, including financial services, where we realise that we may be asking for sensitive and personal information. We provide the following services:

  • Desk research
  • Qualitative interviewing (e.g. depth interviews and group discussions)
  • Quantitative surveys (e.g. on-line, face to face/on street and telephone interviews)
  • Consultancy and advice
  • Competitor analysis

Clients that we have worked with recently in the financial sector include:

financial services

  • Broker Network - member satisfaction and insurer satisfaction research amongst Brokers
  • PremierLine Direct (Allianz) - qualitative research amongst customers and prospects to develop new insurance proposition
  • Cunningham Lindsey - business to business customer satisfaction research amongst brokers working for firms using Cunningham Lindsey loss adjustment services  

Finally, we publish a regular email newsletter detailing the most up to date financial market research insights in the financial services sector, to view these, please click the links below:

Financial Services Market Research Newsletter 

Please feel free to have a look at our financial services sector insights and research findings which can be found here: Financial Services Research Findings or for automatic updates follow our Financial Services Twitter account: @DJS_Finance

View recent case studies

Cunningham Lindsey

Advanced Search

Use the filters below to find case studies of our work

What we do

Who we work for

Our approaches

© DJS Research 2020