Customer Satisfaction Survey & Testimonials
In today's competitive market place happy customers are paramount to the success of any business (something we continually preach when conducting our customer satisfaction surveys). As such, for each and every project we take on, we aim not only to meet client expectations but exceed them.
It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every project we send a customer satisfaction survey to assess our performance and to aid our continual quality improvement.
Results from our clients Customer Satisfaction Surveys are extremely positive and we take great pride in sharing some of our most recent testimonials below.
Our most recent testimonials are outlined below. Also, you can use the drop down scroll bars at the bottom of the page to select specific case studies and testimonials. You can view them by making your selections and then clicking on the relevant logo.
Leicester City Council
"Thank you so much for creating the video summarising the results of the Leicester Health and Wellbeing Survey 2024. It’s an outstanding and engaging summary that effectively highlights both the key positives and challenges identified in the survey. The video is now available on our City Council webpages Leicester health and wellbeing surveys, and we’ve received overwhelmingly positive feedback on this high-quality output.
A big thank you to DJS Research and the creative team for their invaluable support in identifying the key takeaways, crafting the script, and producing such a vibrant and visually compelling video. The result is a clear and engaging presentation that makes complex data accessible and relatable to all."
Greater Manchester Combined Authority
"The work by DJS was critical for filling a gap in our understanding of the population that we were designing policy to support and therefore building consensus around our approach. As well as providing valuable data on a wide range of experiences, DJS were able to collect and convey vital information about how experiences differed between people with different protected characteristics. This put us in the best possible position to complete our equalities impact assessment."
Yorkshire Water
"We’ve worked with DJS Research for around a decade now as one of our trusted customer research suppliers. More recently, they have also become our ‘go-to’ for our videography needs since they a pleasure to work with, represent good value and their video outputs are fantastic. They have created a range of animated and filmed videos for us over the past year, from helping us to clearly explain and engage customers in our business plan to helping bring to life the real voices and experiences of our customers.
DJS always have an excellent grasp of our objectives and vision, doing a great job of bringing our ideas and aims together in a really creative and visually appealing way. We look forward to working with DJS on more videography work in the near future!"
Insight Sherpas
"The Field and Data Services team at DJS are our go-to agency partner for face to face store interviewing. They successfully combine high quality client service and fieldwork with market leading price competitiveness – a powerful combination! In our sector deadlines can be ‘tight’ and project goal posts can, and do, get moved, but the team are always willing to rise the challenge. We look forward to partnering with DJS on many more projects."
Case Study Search
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