The Carers Federation commissioned DJS Research to undertake a study to identify which GP surgery was used by a representative sample of respondents in and around the Doncaster area.
Objectives for the research centred around:
Ease of contacting the surgery
Ease of making an appointment with a GP at the surgery
Ease of securing an appointment with a desired GP a the surgery
Whether the surgery is able to offer an appointment within a 48hr period
Whether the respondent feels the surgery makes them aware of every available appointment
The Approach
Over 1,000 in street interviews were undertaken, each one lasting no more than 5 minutes
The Results
An actionable summary of the findings was provided to the Carers Federation along with detailed question by question commentary to back up respondent ratings
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