Case Study
Doncaster Link
Sectors:
Health
Service(s): Data Processing and Analysis, Face-to-face, Interpretation and Reporting, Quantitative
Approach(es): Consumer, Customer Insight, Customer Profiling
The Challenge
The Carers Federation commissioned DJS Research to undertake a study to identify which GP surgery was used by a representative sample of respondents in and around the Doncaster area.
Objectives for the research centred around:
- Ease of contacting the surgery
- Ease of making an appointment with a GP at the surgery
- Ease of securing an appointment with a desired GP a the surgery
- Whether the surgery is able to offer an appointment within a 48hr period
- Whether the respondent feels the surgery makes them aware of every available appointment
The Approach
Over 1,000 in street interviews were undertaken, each one lasting no more than 5 minutes
The Results
An actionable summary of the findings was provided to the Carers Federation along with detailed question by question commentary to back up respondent ratings
Testimonial
"The service we received from DJS was excellent - all our expectations were met"Doncaster Link
Why we are proud to be an employee-owned market research company...
Get in touch
Approved suppliers for...
Learn more about us
Market research insights
Seven in 10 businesses say their digital marketing has improved as a result of the pandemic, reveals survey
Fri, 29th Jul 2022
Seven in 10 businesses say their digital marketing has improved as a result of the pandemic: A study into the ......Read More
Trust in charities fell at the beginning of 2022, reaching lowest level since 2019, finds survey
Fri, 29th Jul 2022
Trust in charities fell at the beginning of 2022, reaching lowest level since 2019: A study looking at public opinions ......Read More
96% of PR and communications professionals say they advise clients on the climate crisis, finds survey
Fri, 29th Jul 2022
96% of PR and communications professionals say they advise clients on the climate crisis: A survey of PR professionals has ......Read More
Lancaster ranked as the third best English city to give birth, behind Gloucester and Plymouth, survey reveals
Fri, 29th Jul 2022
Lancaster ranked as the third best English city to give birth, behind Gloucester and Plymouth: A survey into hospital ......Read More
18% of British adults consider donating to charity as ‘essential’, reveals survey
Thu, 28th Jul 2022
18% of British adults consider donating to charity as ‘essential’: A survey looking at how charitable donations have altered ......Read More
