Childhood adversity and health and wellbeing during COVID-19: Bolton 

Information about the study 

DJS Research are undertaking this survey on behalf of Bolton Council. They are working in collaboration with Public Health Wales NHS Trust and Bangor University to explore how childhood experiences relate to health and well-being during the coronavirus pandemic. The survey includes questions about individuals’ experiences during the coronavirus pandemic and about health, social and family experiences, including questions on childhood adversities such as maltreatment. Some of the questions are quite sensitive in nature, but all questions are voluntary.

Only people aged 18 years and over who live in Bolton are being asked to take part in the study. Telephone numbers have been randomly selected for participation.

The answers we receive will help us understand who needs most support now and what measures we can put in place to prepare for any future threats to health. They will help us prevent harmful experiences happening to others and provide better support to those already affected.

Will my answers be kept confidential? 

The information you provide will be kept strictly confidential. The interviewer will not tell anybody that you have taken part and your data will be anonymous – you will not be asked for your name, date of birth or your address. We will ask for your postcode – we will not store this information but use it only to identify the type of area in which you live and then it will be deleted. The data we collect from you will be stored securely and only authorised individuals from the research team will have access to it.

Your answers will not be shared with anyone beyond the research team, UNLESS you reveal an intention to harm yourself or somebody else, information indicating somebody may pose a serious risk of harm to you or the public, or the intention to commit an act of terrorism. We would discuss this with you before telling anybody else.

No individual will be identified in any reports, presentations or publications.

This research has been approved by the Bangor University Healthcare and Medical Sciences Academic Ethics Committee. A Research Ethics Committee is a group of independent people who review research to protect the dignity, rights, safety and well-being of participants and researchers. They can be contacted for more information on 

Contact details

Bolton Council can be contacted on 01204 337 859 or
Please note this contact information is only available between Monday – Friday 9am – 5pm. 

The Bangor University research team contact is Dr Freya Glendinning, Research Officer, Public Health Collaborating Unit, School of Health Sciences, Bangor University

The research team at Public Health Wales can be contacted at:

Address: Policy and International Health, World Health Organization Collaborating Centre (WHO CC) on Investment for Health and Well-being, Floor 5, Public Health Wales, Number 2 Capital Quarter, Tyndall Street, Cardiff, CF10 4BZ.
Tel: +44 (0)2920 227744

DJS Research

DJS Research is a research company and are a full member of the Market Research Society (MRS) and are bound by the Market Research Society Code of Conduct, which you can find here.

The DJS Research team contact is Tanya Colbran, Senior Research Executive,

Address: 3 Pavilion Lane, Strines, Stockport, Cheshire, SK6 7GH.
Tel: +44(0)1663 767 857

Helpful information

Below you will find information about local services and national helplines you may find useful.

NSPCC is a major UK charity specialising in child protection and the prevention of cruelty to children. The NSPCC’s purpose is to end cruelty to children. Help for adults concerned about a child.
Tel: 0808 800 5000 (freephone)

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. Call Samaritans free any time, from any phone.
Tel: 116 123 (freephone)

ADFAM gives information and support for the families and friends affected by someone else’s drug or alcohol use or gambling problem.

Victim Support is a national charity giving free and confidential help to anyone affected by crime or traumatic events.
Tel: 0808 168 9111 (freephone)

Alcoholics Anonymous helps with the personal recovery and continued sobriety of individual alcoholics who turn to AA for help. If you need help with a drinking problem you can phone the national helpline.
Tel: 0800 917 7650 (freephone)

UK Narcotics Anonymous is a society of people for whom drugs had become a major problem, that meets regularly to help each other stay clean.
Tel: 0300 999 1212

Change4life is there to help your family be healthier and happier by eating well and moving more.

Relate help individuals, couples and families of all ages, backgrounds and sexual orientations to get the most out of their relationships.
Tel: 0300 003 0396

Women’s Aid is a national charity working to end domestic violence against women and children.

Bolton Carers Support providing a 24/7 helpline for carers in Bolton.
Tel: 01240 363 056

Kooth is an online counselling and emotional wellbeing platform is available to any young person who may be struggling with their mental health – and particularly during the COVID-19 outbreak. Kooth is for young people aged 11–18 and offers a variety of resources, including: a live chat function that allows young people to contact a qualified counsellor, chat forums with other young people, crisis information and self help resources.

BAND provides 1-1 and group support and activities mainly via phone or video. Open to anyone living in Bolton and accepts self-referrals.
Tel: 01204 380 643

Project 360. Many young people who drink too much or experiment with drugs grow out of it as they get older. Some need the help of family, teachers, youth workers or similar. 360° is a substance misuse service working with young people under 18 and their families and carers in Bolton.
Tel: 01204 337 330

The Parallel is part of Bolton NHS Foundation Trust. It is a health centre specifically for young people aged 11 to 19 providing, general health and wellbeing clinics – anything to do with your health. Staffed by adolescent health nurses and specialist doctors. Offers drop-in-sessions and specialist sessions.
Tel: 01204 462 444

Time2Talk is a family mediation service. If you are having family disagreements or disputes during this difficult time, Time2Talk offers free, confidential and impartial mediation interventions to Bolton residents to improve relationships and to stop situations reaching crisis point.
Tel: 01204 331 965

Camhs: Child and Adolescent Mental Health Service. CAMHS support covers depression, problems with food, self-harm, abuse, violence or anger, bipolar disorder, schizophrenia and anxiety, among other difficulties.
Tel: 01204 483 222

Achieve provides support and care for substance misuse via phone.
Tel: 01204 483 090

Silverwellbeing Therapy Service provides telephone therapy for all forms of bereavement and loss for anyone living, working or studying in Bolton. Also provides couples counselling.
Tel: 01204 917 745

1Point is part of wider IAPT counselling offer, they also provide IAPT bereavement counselling which is open to all registered with a GP in Bolton.
Tel: 01204 917 745

Bolton NHS Foundation Trust’s Bereavement support group offers telephone support is currently available for bereaved families of both COVID-19 and non-COVID-19 patients who have died in the Trust.
Tel: 01204 390 448

Bolton Hospice offers bereavement support is only available for users of Bolton Hospice’s services and is currently being offered via membership of a bereavement WhatsApp group and phone/video 1–1 support.
Tel: 01204 663 066

NHS Every Mind Matters has 12 top tips for things that we can do now to help us maintain our mental wellbeing and cope with our feelings whilst we stay at home.

Beelieve is a campaign to provide mental health support. Mental health charities across Greater Manchester have teamed up in a new campaign, Beelieve, to support individuals, families and communities affected by Covid-19. Charities are seeing new issues emerge as people try to cope with the social and psychological distress that COVID-19 and isolation can cause. Beelieve will support individuals by providing resources and equipment which will allow them to access emotional and practical help now and into the future. Band ‘The Lottery Winners’ has offered its support and is donating profit from the sale of its new single ‘Love Will Keep Us Together’ to support the campaign.

SilverCloud is an online therapy programme for adults proven to help with stress, anxiety, low-mood and depression.

Shout is a 24/7 UK crisis text service available for times when people feel they need immediate support. The service is for anyone who is in crisis (all ages). By texting ‘SHOUT’ to ‘85258’ a texter will be put in touch with a trained Crisis Volunteer (CV) who will chat to them using trained techniques via text. The service is designed to help individuals to think more clearly and to take their next steps to feeling better.

Domestic Abuse
If in danger and unable to talk on the phone, call 999 and then press 55. This will transfer call to the relevant police force who will assist you without you having to speak.

Fort Alice provides support for women & children affected by domestic abuse in Bolton.
Tel: 01204 701 846 (24 hour)

National Domestic Abuse Helpline
Tel: 0808 2000 247 (freephone)

Endeavour have a number of services to support people to live free from domestic abuse. This includes support for those from BAME backgrounds.

Men’s Advice Line is a confidential helpline for male victims of domestic abuse and those supporting them.
Tel: 0808 801 0327 (freephone)

Galop: LGBT+ community anti-violence charity.
Tel: 0800 999 5428 (freephone)