Lyn Allen

Operations Manager

Operations Team

Photo of Lyn Allen

Lyn joined DJS Research in 2010 and moved to the Operations Manager role within DJS Research's CATI services department in July 2017.

Initially starting her market research career at Business & Market Research (now Harris Interactive) in 1990, her main strength lies in customer satisfaction research, where she also conducts tracking studies for a broad range of clients operating in both business to business and consumer markets. 

Lyn has experience of conducting branding, ad tracking, and usage & awareness research for numerous major clients including:

·       Utilities: Thames Water, Yorkshire Water, EDF Energy, United Utilities, E.On Energy, Economy Energy, UK Power Networks

·       Finance: Coventry Building Society, Zurich, Broker Network

·       Third Sector: Carers Federation

·       Healthcare: Hill-Rom

·       Local Government: Leicestershire County Council, Hull City Council

·       Services: HW Martin

·       Market Research / PR Agencies: Join The Dots, Bell-Pottinger North

Lyn's knowledge and experience of the full research process allows DJS to offer a different proposition than many other telephone interview providers. She has conducted numerous projects on behalf of the above organisations, utilising both qualitative approaches, such as focus groups and in depth interviews, and quantitative surveys with both domestic and business customers via onlineCATI and either paper-based face to face or CAPI means.

© DJS Research 2018