CATI Interviewing Team

Michelle Flanagan | Operations Manager

CATI Interviewing Team Michelle Flanagan Trainee Operations Manager

Michelle started her career off in the education sector and has worked hard to head up the CATI department taking on the role of Operations Manager for CATI Services. Previously, Michelle worked as a Telephone Interviewer in 2013, and was soon promoted to Team Leader and later, Projects Team Leader which makes her an obvious choice to head up the department.

Michelle is responsible for the majority of the goings-on in the CATI Telephone Unit and has helped renew and advance the current procedures and programs that are in use today.   



Nathan Alsop  | Team Leader

Nathan joined DJS Research in November 2017 as a Telephone Interviewer. After finishing his A levels he was unsure of which direction to move in, just knowing that he wanted to work with people.

He began working at DJS Research and quickly realised his passion for B2B interviewing and market research. He made a quick leap from short NPS interviews to in-depth specialized interviews, often working alone and managing his own sample and completes.

Nathan has a natural ability to communicate and relate across the whole company, which made him an obvious choice to move up and lead his own B2B team.



Nathanael Richardson – CATI team leader – Strines office

Nathanael joined DJS Research in March 2016 as a consumer telephone interviewer whilst studying a Theology Degree at Manchester University. It was apparent quite quickly that Nathanael had a natural ability on the phones enabling him to move up to a Senior Consumer Interviewer in a short space of time.

Nathanael’s wealth of experience in Consumer projects and his methodical approach to each individual project would make him a natural choice to share his ideas, approach and passion with the rest of the consumer interviewers and lead the team.



Yusaf Hussain - CATI Team Leader – Leeds Office

Yusaf joined DJS Research in October 2017 during a very exciting time for DJS Research. We’d just opened our new office in Leeds city centre which hosts a CATI unit. Yusaf joined us from another Market research company where he worked part-time whilst studying for at the University of Huddersfield for a Bachelor’s degree in Chemistry with Chemical Engineering. During his time on the phones, Yusaf was single handily responsible for consistently interviewing on a Large B2B/Consumer NPS project. Managing his own quotas and targeting where needed working closely with his team leader at the time. When the opportunity arose, Yusaf was an obvious choice to manage his team.

© DJS Research 2021