Testimonials & Case Studies

In today's competitive market place happy customers are paramount to the success of any business (something we continually preach when conducting our customer satisfaction surveys). As such, for each and every project we take on, we aim not only to meet client expectations but exceed them.

It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every project we send a customer satisfaction survey to assess our performance and to aid our continual quality improvement and we take great pride in sharing some of our most recent testimonials below.

You can also view a wealth of DJS Research case studies, and filter by sector, service and specialism, using the case study search tool at the bottom of this page.

Our most recent testimonials are outlined below. Also, you can use the drop down scroll bars at the bottom of the page to select specific case studies and testimonials. You can view them by making your selections and then clicking on the relevant logo.

Healthcare (International Focus Groups) June 2013

"Thank you to the team for working with our hectic schedules here and also pushing to do a debrief session at the end. It was very helpful to have all team members on the phone reviewing the findings together. Charlotte was extremely approachable and flexible in last minute changes to guides as well as recommendations for how to have a smoothly running group. Thank you for all of your help!"

Young Epilepsy (May 2013)

''Having never used a market research company before we have been really pleased with the way that DJS have guided us through the process and worked with us to ensure that we achieved our objectives. They completed depths & an audit interview along with a national survey, representing both us and our funders in an extremely professional way.''

Lavendon Group (April 2013)

"The customer service received from DJS Research was outstanding. Both Sharon and Charlotte are a pleasure to work with. Employee & Customer Suveys aren't something I've been responsible for in the past and I entered this project unsure what NPS really meant and had little idea how we could improve what had been done in the past. Charlotte and Sharon were very patient with me and extremely helpful even when I know we weren't being easy to do business with. When it came to presenting to the Group Exec Board I was confident the Group Exec would be happy with the results of the survey in terms of how they were presented and the way in which it was presented helped the MDs understand what areas they needed to prioritise first."

RiverStone (March 2013)

"Very satisfied with the whole process from start to finish. Professional and curtious and met all deadlines. Excellent quality of report providing headlines on both positives and negatives with back up results contained within the report which were easy to understand and digest."

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