Global Market Research

Customer Satisfaction Survey & Testimonials

In today's competitive market place happy customers are paramount to the success of any business (something we continually preach when conducting our customer satisfaction surveys). As such, for each and every project we take on, we aim not only to meet client expectations but exceed them.

It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every project we send a customer satisfaction survey to assess our performance and to aid our continual quality improvement.
 
Results from our clients Customer Satisfaction Surveys are extremely positive. Currently 97% of our clients since 2001 are satisfied with our service. In addition, last year two thirds of our projects were from repeat clients and the other third (new clients) said that they were very likely to use us in the future (and some are already doing so). To see our latest live customer satisfaction results and a breakdown of key service attributes, please click here: Live Customer Satisfaction Survey Results.

Our most recent testimonials are outlined below. Also, you can use the drop down scroll bars at the bottom of the page to select specific case studies and testimonials. You can view them by making your selections and then clicking on the relevant logo.

Agricultural Education Charity (April 2016)

"Working with DJS research has been easy and enjoyable throughout. They really took the time to understand our sector and this has resulted in a thoughtful discussion of the literature that has required very little input or adjustment from us. Communication, timeliness and attention to detail has been faultless - I look forward to working with them again."


WorldSkills UK (April 2016)

"DJS have been a real pleasure to work with. Professional and friendly, they understood the brief and assets we were evaluating and hit the ground running. They worked efficiently and quickly and satisfied a large brief within a short space of time. The final report was very thorough and in a user-friendly format that managed to demonstrate the complexity of some of the findings. I would definitely recommend them and will look to work with them again on our next research project."


Mind (March 2016)

"DJS took our research project into their own hands and needed little direction from me. They had great ideas on how to adapt my brief to get better outcomes, and I found both Lian and Charlotte extremely easy to work with. All deadlines were met and the finished report completely exceeded my expectations."


Greyhound Rescue West of England (March 2016)

"DJS provided quality research for us on very tight timings, and produced a comprehensive, clear debrief which really helped with our decision making. Thank you!"


‹ First  < 4 5 6 7 8 >  Last ›

Sectors
Services
Approaches

Please make your selections above to narrow down our testimonials

© DJS Research 2017