More than half charity leaders believe employees are under 'increased pressure' due to pandemic

About The Authors

17th August 2021 10:05 - Voluntary

More than half charity leaders believe employees are under 'increased pressure' due to pandemic: A survey of charity leaders in the UK has revealed that 58% believe that the pandemic has meant increased pressures at work for their staff, with employees having to work longer hours and at more flexible times. More than a fifth cited ‘meeting demand for services' (22%) as one of their organisation's challenges due to Covid-19 (22%), with other challenges listed as 'a reduction in funding' (20%) and 'difficulties in fundraising' (15%).

The NFON UK survey of 250 senior leaders of UK charities sought to find out how the sector has been affected by, and has responded to the Covid-19 crisis, including organisational challenges, views on working remotely and concerns for the future.

Asked about the benefits of remote working for staff, 44% of respondents cited a positive environmental impact, while 40% said the mental wellbeing of staff was better. Other benefits included greater team spirit (39%) as well as reduced costs (38%) and fewer days taken off sick by employees (35%). Since the start of the pandemic, two-fifths of charity leaders (40%) said their organisation has increased its levels of remote working. As staff begin to return to offices across the UK, however, just over a fifth of survey participants said they prefer to work in an office setting.

The research also revealed that the pandemic has accelerated the digital transformation of many charities, with 90% also planning to increase investment in communication technology in the coming year. More than two-fifths (43%) said that the pandemic has increased their need digital transformation, while 71% said they want to “drive new efficiencies through the way they are managed and raise funds”.

Myles Leach, Managing Director of NFON UK, said:

“There is huge scope for charities to invest and deploy new communications technologies in order to enhance their service delivery and conserve costs – the key is knowing where to start and what technologies will provide the quickest return-on-investment.”

Sign up for free insights from your sector…

Support Us...

We hope that you have found this article useful. This section is freely available for all to use. Please help support it by liking us or following us on our social media platforms:

Share this article...

For updated Voluntary insights please follow us on @DJS_Voluntary or use our RSS feed

Other Voluntary Research Findings

Other Latest Market Research Insights

© DJS Research 2021