Fears of cowboy builders result in £6bn avoided work, survey finds

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17th November 2015 11:02 - Construction

Research published by the Federation of Master Builders has revealed that the UK economy misses out on £6 billion as a result of consumers’ Fears of cowboy builders result in £6bn avoided work, survey findsfears of cowboy tradespeople.

According to the Federation of Master Builders, one in five consumers who require repair or building work on their property procrastinates hiring a tradesman due to their anxieties about scammers.

During the market research process, 2,000 adults (1,282 of which owned their own home) were surveyed. The researchers based the approximate figure for the loss of earnings on the basis that the average cost of work required is £4,000.

Approximately 25 per cent said that they worry the final cost of a job will be far higher than they were quoted, whereas one in seven worry that the work will not be to a good standard. The survey also revealed that one in three have had had at least one bad experience with a tradesperson, citing problems such as poor quality work and tradespeople leaving before the job had been completed.

Even though many people fear having a bad experience with a tradesperson, 25 per cent of people said that they do not ask about industry credentials whilst booking a tradesman. A further 10 per cent said that they do not know how to find a reputable builder.

Chief Executive at the Federation of Master Builders, Brian Berry, said of the research findings:

“The anxiety around hiring tradespeople is of grave concern to us, not simply in terms of the reputation of our industry, but also the pressing impact on small construction firms and the UK economy.

“What many people don’t realise is that the building trade has moved with the times - there are some fantastic tradespeople out there, many of whom have high standards of customer service and the best in modern technology, from digital testimonials to full 3D imaging.

“We would also urge homeowners to seek tradespeople through reputable industry bodies to help protect themselves from rogue traders.”

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