Poll Finds Medical Industry Needs to Educate Britons about Telehealth Benefits

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31st July 2012 13:25 - Health

Despite the Government launching an awareness raising initiative called ‘Three Million Lives Campaign’ in January this year, a survey of more than 2,000 UK adults by YouGov has revealed that the “vast majority” of Britons at 91% have never heard of telehealth or telecare.

Less than one in 10 (9%) of the people who were polled said they had heard of telehealth, while only 5% said they knew what it was. In addition, only 4% of people claimed to know what telecare is. 

Commissioned by the Telehealth Forum, the market research also discovered that even out of those respondents aged 55 and over (deemed most at risk of contracting a long term condition), 93% were unaware of or had never accessed telehealth or telecare equipment. 

Patricia Wilkie, President of the National Association for Patient Participation (NAPP), commented on the findings: “[Health Minister] Paul Burstow MP recently announced that telehealth and telecare could save the NHS £1.2bn over five years, but this will be very difficult to implement if the public don’t even know what it is.”

She added: “Our research shows that we still have some way to go in letting people know what telehealth and telecare are, and how these new technologies can improve their lives.”


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