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October 2025 - Health

Poor communication and lack of information are compromising patient safety according to a recent survey: A new survey has shown that nearly two- thirds (64%) of patients report experiencing inconsistent or inadequate communication about their healthcare, suggesting that a large number may not fully understand their medical conditions, treatment options, or follow- up care. As a result, a similar proportion (61%) say that poor communication has negatively affected their mental health.

The survey conducted by Semble (a health technology company) for Patient Safety Day (17th September) surveyed 2000 UK patients to gain more insight into their views on patient safety. The findings highlight how inadequate communication between patients and healthcare professionals can endanger patient safety, reduce trust, and hinder collaboration between patients and clinicians.

When asked about ways to improve patient safety, over a quarter (26%) of respondents identified the need for increased staffing to reduce medical errors and lessen clinician workload. Nearly one in five (18%) would like to see technology used more broadly to identify potential or existing health issues, while a sixth (16%) would welcome digital applications and platforms that could improve communication between patients and staff.

According to those surveyed, nearly two- thirds (63%) agree that the biggest positive influence on their safety in healthcare would be the freedom to ask questions at any time, a finding that further emphasises the importance of open communication between patients and healthcare providers.

Nearly one third (31%) of participants believed that extending consultation times could significantly improve collaboration between patients and clinicians, while a quarter (26%) expressed a desire for more follow- up opportunities. The survey concludes That increased interaction could foster a stronger partnership in healthcare decision- making, ultimately leading to better patient outcomes and satisfaction.

 

 

Christoph Lippuner, Semble' s CEO and Co- founder, states: “Patient safety is fundamentally about preventing harm. Building real trust and openness between patient and clinician is a crucial part of that – and something that patients are telling us they want more of.”

Poor communication and lack of information are compromising patient safety according to a recent survey: A new survey has shown that nearly two- thirds (64%) of patients report experiencing inconsistent or inadequate communication about their healthcare, suggesting that a large number may not fully understand their medical conditions, treatment options, or follow- up care. As a result, a similar proportion (61%) say that poor communication has negatively affected their mental health.

The survey conducted by Semble (a health technology company) for Patient Safety Day (17th September) surveyed 2000 UK patients to gain more insight into their views on patient safety. The findings highlight how inadequate communication between patients and healthcare professionals can endanger patient safety, reduce trust, and hinder collaboration between patients and clinicians.

When asked about ways to improve patient safety, over a quarter (26%) of respondents identified the need for increased staffing to reduce medical errors and lessen clinician workload. Nearly one in five (18%) would like to see technology used more broadly to identify potential or existing health issues, while a sixth (16%) would welcome digital applications and platforms that could improve communication between patients and staff.

According to those surveyed, nearly two- thirds (63%) agree that the biggest positive influence on their safety in healthcare would be the freedom to ask questions at any time, a finding that further emphasises the importance of open communication between patients and healthcare providers.

Nearly one third (31%) of participants believed that extending consultation times could significantly improve collaboration between patients and clinicians, while a quarter (26%) expressed a desire for more follow- up opportunities. The survey concludes That increased interaction could foster a stronger partnership in healthcare decision- making, ultimately leading to better patient outcomes and satisfaction.

Christoph Lippuner, Semble' s CEO and Co- founder, states: “Patient safety is fundamentally about preventing harm. Building real trust and openness between patient and clinician is a crucial part of that – and something that patients are telling us they want more of.”

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