Workplace Survey Discovers Over Familiar Emails are a Big No
10th August 2012 14:23 - Professional Services
According to a recent survey by Staples UK, overly informal emails in the office are frowned on by clients and leave a negative impression.
The worst email faux pas according to 66% of the professionals who took part in the market research was being sent kisses. This was followed by receiving informal terms of endearment at 54%.
Another major irritation for 58% of the respondents is people who don’t bother to set an Out of Office reply when taking annual leave, while 46% said they were also annoyed by rude Out of Office replies.
Further big email no’s according to the surveyants were abbreviations such as “OMG” and “FYI” (50%), overfriendly, ‘cheesy lines’ such as “Happy Friday!” (28%) and being asked by colleagues and clients about their weekend plans (17%).
In addition, a massive 2 out of 3 UK businessmen and women claimed that easily avoided mistakes with spelling and grammar in emails reflect a ‘shoddy’ work ethic in the sender, causing them to lose faith in that person’s professionalism.
Sign up for free insights from your sector…
We hope that you have found this article useful. This section is freely available for all to use. Please help support it by liking us or following us on our social media platforms:
For updated Professional Services insights please follow us on @DJS_ProfService or use our RSS feed