Researchers at DJS Research have a vast experience of distribution and logistics market research and conducting research in the transport and distribution industries. We have conducted research for a wide variety of clients including:

• On-board passenger research
• Travel Diaries
• Research for multinational parcel companies

We have experience of a wide array of research projects relating to transport and distribution including:

We can engage with respondents at any level, and have established experience of conducting both qualitative and quantitative research:

• Desk research
• Qualitative interviewing (e.g. depth interviews and group discussions)
• Quantitative surveys (e.g. on-line, face to face / on street and telephone interviews)

We have interviewers experienced in both business to business and consumer research and so can conduct research with senior decision makers, account managers and members of the public.  We can conduct research amongst all types of respondents, at all stages in the travel and distribution journey, including:

• Online research at point of booking
• Departure and arrival research at airports, train stations and bus stations
• Onboard research on trains and buses
• Distribution / Parcel delivery research amongst commercial clients, such as distribution managers

Amongst the research that we currently conduct in the transport and distribution industry, we are responsible for an ongoing piece of research for a major international parcel delivery company, to understand reasons why customers reduce or move their business away from our client’s company.

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