Testimonials & Case Studies
In today's competitive market place happy customers are paramount to the success of any business (something we continually preach when conducting our customer satisfaction surveys). As such, for each and every project we take on, we aim not only to meet client expectations but exceed them.
It's all very well saying the above (anyone can) but at DJS Research Ltd we monitor our performance against these objectives. At the end of every project we send a customer satisfaction survey to assess our performance and to aid our continual quality improvement and we take great pride in sharing some of our most recent testimonials below.
You can also view a wealth of DJS Research case studies, and filter by sector, service and specialism, using the case study search tool at the bottom of this page.
Our most recent testimonials are outlined below. Also, you can use the drop down scroll bars at the bottom of the page to select specific case studies and testimonials. You can view them by making your selections and then clicking on the relevant logo.
Chemicals client
"We have completed five market studies with DJS over the past three to four years, and have been consistently satisfied with their service. They are professional, they do what they say, and they kept us informed of the progress throughout the project. They are also flexible and willing to accommodate any requests. Most importantly - when there were issues, they raised them to our attention, along with proposals on how to address them. Based on these points, I highly recommend DJS."
B2B client
Severn Trent
"DJS Research did a great job, as always. It was a complex brief - and a difficult topic to explore with respondents - but they did a fantastic job. The discussion guides, debrief and report were all top quality."
Water client
"A consistently great service is always provided by DJS. They are always pleasant and professional to work with, giving us confidence in their ability to manage every project in an optimal way. Proposals are always innovate, and outputs are well designed, interesting, and accurate. We find that their qualitative work in particular, is very hard to beat and always feel privileged to work with them. They have earned respect across our whole business with the quality of their research."
"Every time we commission DJS to do a study, we feel confident that the research is in the right hands. Throughout our partnership, DJS have gained our trust, producing high quality research that is regularly used across the business. We also don't hesitate to recommend DJS to other teams, and it's their professionalism and approachability that has earned them respect across our departments."
"This project was a new direction for us, and we were aware of the professional, sensitive and discrete handling that would be needed to understand our most vulnerable customers. From start to finish, Ali gave us confidence that the project was being managed perfectly and the output was beyond what we expected - garnering interest across the business. The clear and frequent communications, and the additional effort made to supply us with a very handy, (and well-designed), summary document have been greatly appreciated. We have absolutely no criticism of the DJS team, they have been fantastic."
Case Study Search
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