Utilities Market Research Insights And Findings
Almost half UK adults finding it difficult to afford energy bills, reveals ONS data
October 2022
Almost half UK adults finding it difficult to afford energy bills:As the Cost of Living Crisis deepens, ONS data has revealed that in September, almost half the adults who pay energy bills in the UK were finding it 'very' or 'somewhat' difficult.… Read more...
23% of Britons will not turn their heating on this winter, survey reveals
September 2022
23% of Britons will not turn their heating on this winter: A recent survey into how the UK public are planning to deal with the cost-of-living crisis over winter, has uncovered that nearly a quarter of Brits are planning to not turn their heating on when… Read more...
Satisfaction with sewerage services falls significantly in 2021, according to latest survey findings by DJS Research
July 2022
Satisfaction with sewerage services falls significantly in 2021, according to latest survey findings: A survey by this company (DJS Research) has found that the proportion of people who are satisfied with sewerage services overall in England and Wales has… Read more...
Customer satisfaction with energy companies at all-time low, reveals survey
July 2022
Customer satisfaction with energy companies at all-time low: A survey by Citizens Advice has revealed that customer service satisfaction scores have fallen to a record low, with the organisation's Customer Service helpline handling over 70,000 cases… Read more...
23% of UK consumers would only reduce their personal water use if it saved them money, finds survey
July 2022
23% of UK consumers would only reduce their personal water use if it saved them money: A survey of consumers has found that just under a quarter (23%) would only reduce their personal water use if it saved them money. The Water Awareness Summary Report… Read more...
Ofwat survey reveals more than half households in England and Wales will struggle to pay their utility bills this year
May 2022
Ofwat survey reveals more than half households in England and Wales will struggle to pay their utility bills this year: A survey by water regulator, Ofwat, has revealed that more than half the respondents polled in a survey of bill payers in England and Wales… Read more...
