Utilities Market Research Insights And Findings
Recent research highlights the top and bottom energy suppliers in 2025, as voted for by customers in the UK
April 2025
Recent research highlights the top and bottom energy suppliers in 2025, as voted for by customers in the UK: A recent survey has revealed the top UK energy providers based on detailed customer feedback and reveals their overall satisfaction across a… Read more...
A new study reveals one in three employees wastes more energy at work despite adopting energy-saving measures at home
April 2025
A new study reveals one in three employees wastes more energy at work despite adopting energy-saving measures at home: A recent survey has revealed that over a third (35%) of employees are far less conscientious about saving energy at work than at home… Read more...
Water bills are a top concern for many CCW customers across England and Wales, survey finds
April 2025
Changes to water bills the most common concern among CCW customers: A CCW (Consumer Council for Water) survey found that changes to water bills are the most common unprompted concern among customers across England and Wales, with 38% of respondents citing… Read more...
Over a third of large businesses in England are unaware of who their water retailer is, DJS Research and CCW find
April 2025
Over a third of large businesses in England are unaware of their water retailer: A survey by Consumer Council for Water (CCW) has revealed that 34% of businesses in England with over 250 staff, are unaware of who their water retailer is. Similarly, 33% of… Read more...
Ofwat asserts water companies must improve their performance after recent research identifies they’ve fallen short on targets
November 2024
Water sector regulator Ofwat is calling on water companies to improve their performance following the results of their annual report: Ofwat’s annual Water Company Performance Report revealed that record investment alone in the next five-year period… Read more...
Almost half of Great Britain may need to turn down or turn off their heating or hot water this winter, survey reveals
October 2024
Almost half of Great Britain may need to turn down or turn off their heating or hot water this winter: A recent survey by Citizens Advice found that 48% of respondents said they would have to reduce or stop using heating or hot water this winter if energy… Read more...
