Utilities Market Research Insights And Findings
Survey Reveals More Than Nine in Ten Major Energy and Utility Providers See Shifting Role by 2030
October 2013
Business models that have underpinned the global utilities industry for the past century are under increasing threat from changing consumer behaviour, disruptive technology, and the rise of decentralised power generation, according to PricewaterhouseCoopers… Read more...
Survey Reveals Why Utilities Consumers Do Not Switch Energy Providers
September 2013
Levels of switching between providers in the energy industry are at an all-time low, with only a tenth (16%) of consumers changing supplier last year. Research from uSwitch.com shows that almost half of consumers are afraid that they will have to “go… Read more...
Survey Finds Utility Investing in Mobility to Boost Productivity
September 2013
A recent IDC Energy Survey, of 119 utility companies’ shows that two fifths (40%) in Europe, the Middle East and Africa plan to increase investment in workforce mobility over the next year to eighteen months. Survey respondents indicated that the main… Read more...
Survey Discovers Heating Bills Concern Four Fifths of UK Population
September 2013
A recent BBC Radio 5 Live survey, conducted by ComRes, suggests that more than a third (38%) of people in the UK are concerned about paying for their heating bills this winter. Of respondents, a quarter (25%) reported that they had put up with “unacceptably… Read more...
Survey Finds Consumers Failing to Switch to Better Gas and Electric Deals
September 2013
The National Consumer Agency survey found that, among respondents, almost half (48%) of Irish consumers have never bothered comparing prices to see if they can get utilities such as gas and electricity for less by switching service providers. Furthermore,… Read more...
Annual Survey Shows Utility CEOs Starting to Partner with Customers and Engage with Employees
August 2013
The sixteenth annual CEO survey (2013), reports that more than nine in ten power and utility CEOs say customers are influencing their business strategy. Over eight in ten (84%) - plan to strengthen their engagement programmes with these key stakeholders.… Read more...
