Utilities Market Research Insights And Findings
Market Research Finds Households Overcharged in Utilities Bills Last Year
June 2013
The study, undertaken by uSwitch, shows that seven in ten households were overcharged by around £200 in household bills last year, with one third being overcharged on multiple occasions. Findings suggest that companies responsible for essential bills… Read more...
Poll Highlights Consumer Confusion over Energy Efficiency Technologies
June 2013
Utility market research commissioned by Rexel Northern European Zone has shown that as many as nine in ten Britons believe that fuel poverty levels in the UK will continue to escalate if nothing is done to improve the adoption of energy efficiency. Currently,… Read more...
Market Research Finds UK Consumers Worried about Smart Meter Hacking
April 2013
A poll by security firm Tripwire has shown that many UK consumers are against smart meters because they believe the technology will capture too much personal information and is vulnerable to cyber-attacks. There has been much debate about the roll… Read more...
Survey Finds Rising Number of Britons in Debt Due to Soaring Energy Prices
April 2013
A new survey covering 2,000 Britons by comparison website uSwitch has discovered that an escalating and alarming number of households find themselves in debt to their energy supplier, thanks to unprecedented energy costs and an outstandingly cold winter.… Read more...
Market Research Highlights Most Moaned About ISPs
March 2013
Watchdog Ofcom has revealed the latest satisfaction results when it comes to Broadband providers in the UK. Their quarterly market research is aimed at helping customers make an informed choice and encouraging ISPs to improve their services. This current… Read more...
Satisfaction Survey Finds UK Consumers Fed Up with Big Six Energy Companies
January 2013
The latest survey of more than 10,000 Britonsby comparison website Which? has shown that despite the ‘Big Six’ energy companies dominating 98% of the UK market, they are being beaten hands down by Green providers when it comes to consumer satisfaction.… Read more...
