Utilities Market Research Insights And Findings

Below you will find our latest utilities market research insights articles, which contain recent research findings from across the sector. These findings have been collated from research conducted in the UK, across Europe and internationally. Please note that the research projects contained in these articles may or may not have been conducted by DJS Research Ltd. Simply click on "Read More" to read the full article.

We do hope you find this resource useful! Please feel free to share with friends and colleagues who might find this of equal interest. Other sector research findings can be found here: Market Research Insights.

Personalised energy experience desired by consumers, survey reveals

November 2016

Personalised energy experience desired by consumers, survey reveals: The findings of a recent survey by Accenture have revealed that customers are interested in having energy management technologies in their homes, with the vast majority calling for a personalised… Read more...

Ofgem survey finds poor customer service drives customers away

September 2016

Ofgem survey finds poor customer service drives customers away: A recent survey by the energy regulator, Ofgem, has revealed that nearly half of the Big Six energy companies' customers were forced to look for an alternative utilities provider after receiving… Read more...

Survey finds two thirds of Wales want all electricity to come from renewables

August 2016

Survey finds two thirds of Wales want all electricity to come from renewables: According to a recent survey by the conservation organisation, WWF, approximately two in three individuals in Wales would like all of the country’s electricity to come from… Read more...

Millennials more interested in switching to renewables than older generations

July 2016

Millennials more interested in switching to renewables than older generations: A recent utilities survey by global consultancy firm, Accenture, has revealed that millennials from the United Kingdom are considerably more interested in switching to renewable… Read more...

Survey finds those who voted for Brexit are more likely to be against clean energy

June 2016

A recent utilities survey, which was published in the days before the EU referendum, has revealed that of the 1,618 people who intended to vote in the referendum, the individuals who intended to vote leave were much more likely to be against clean energy… Read more...

Survey finds 60 per cent of Brits are still finding energy bills confusing

May 2016

According to new utilities market research, electricity and gas bills are still confusing for 60 per cent of British people, with energy providers voted as the suppliers with the most bewildering statements. Of the respondents, approximately 50 per cent said… Read more...

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