Utilities Market Research Insights And Findings
Survey reveals smart meter problems faced by over half customers when switching energy suppliers
March 2019
Survey reveals smart meter problems faced by over half customers when switching energy suppliers: A survey by Which? has shed light on issues experienced by customers who have switched energy suppliers, with more than half reporting problems with smart… Read more...
Energy company satisfaction ratings fall for second year running, reveals uSwitch poll
March 2019
Energy company satisfaction ratings fall for second year according to uSwitch poll: The annual satisfaction survey conducted by price comparison and switching service, uSwitch has found overall customer satisfaction has declined for the second year… Read more...
'Big Six' beaten by small energy suppliers in latest Which? survey
February 2019
'Big Six' beaten by small energy suppliers in latest Which? survey: The annual satisfaction survey by Which? has revealed smaller energy suppliers have performed better when it comes to customer satisfaction than the traditional 'Big Six'.… Read more...
UK water infrastructure rates highly in global survey
December 2018
UK water infrastructure rates highly in global survey: The UK's water infrastructure has scored highly in the Global Index Survey, judged the second-best infrastructure sector in the UK and ranked higher than the global average. The survey, for… Read more...
59% not in support of wet wipe ban, according to survey
November 2018
59% not in support of a wet wipe ban: Back in May, the national media was a hive of opinion following a DEFRA pledge to reduce avoidable plastic waste - which included single-use disposable wipes often used for removing make-up, domestic cleaning or… Read more...
A third of UK businesses now producing their own electricity, survey reveals
November 2018
A third of UK businesses now producing their own electricity: Senior executives from a range of industries were polled in a survey conducted for The Economist, to gain an insight into their energy usage and strategies, and interest in self-generating. Findings… Read more...
