DJS Research - Review of the Year 2019

3rd December 2019 23:29

A huge thank you to our clients, respondents, suppliers and staff: A summary of our 2019…

It's been another great year for DJS Research; we've welcomed a number of high-profile new clients and have added to our team of dedicated research and operations staff. As we approach our company's 20th Anniversary we have also introduced a number of new measures to benefit employees and are taking steps towards making our company an even better place to work into 2020 and beyond...


Outputs and Published reports

Our findings continue to be delivered at the highest level, feeding in to public policy decisions and informing government, industry and educational standards across numerous sectors. Throughout 2019 our in-house data visualisation team has produced an impressive portfolio of short visual infographics and videos/animations to help illustrate key points, conclusions and recommendations for our clients. 



This year we’ve given more than £8,000 to good causes!

We have supported many charities and local good causes throughout 2019 – and have continued our work with The Thomas Theyer Foundation, a local charity which works  to support children and young people with additional needs or living in difficult life circumstances. As well as helping to raise funds through sponsored challenges and company-wide events, DJS staff have volunteered their time and our creative team have helped with the design of flyers, invites and posters.

One of our main fundraising events of 2019 saw an intrepid team of DJS explorers from across all departments (including our MD, Danny), battle the elements to complete the Gritstone Trail - a 35 mile walk from Kidsgrove in Staffordshire to Disley in Cheshire. 





Proud to have been chosen by leading museums and galleries...

Earlier in the year we were thrilled to announce that we had been awarded one of the biggest contracts for cultural market research in the UK. Over the next four years, we will be working alongside some of the nation's leading museums and cultural venues including The British Museum, Natural History Museum, Tate and V&A to deliver transformative insight. The contract will see us conduct audience research at sites across London, as well as Manchester, Liverpool and St. Ives. Not only will our research help identify opportunities to further engage visitors, it will also help them navigate some of the wider challenges facing the cultural sector.

As we grow our presence in the cultural and leisure attractions sector, we are launching MoVE (a proprietary Measure of Visitor Experience) in the coming months, which will provide cultural and leisure organisations with an understanding of the wider trends in the leisure sector and the opportunity to benchmark against their own visitor findings.


Something new for 2019...

This year as a company we have enjoyed a number of new company-wide initiatives which have been great for team-building. In the summer we held our first Bring Your Dog to Work Day, which was a great deal of fun and helped us to raise some additional funds for charity. We also enjoyed our first company-wide day trip, to Lancashire sea-side town, Blackpool, which provided an opportunity to get to know our teams a little bit better, chat to those we typically spend less time with, as well as let our hair down! The trip was a great success and is something we look forward to repeating in 2020...




MRS Advanced Certificate...

Towards the end of last year, we enrolled six of our Research Executives and Junior Research Executives on the Market Research Society's Advanced Certificate with the Research Academy, which they completed in 2019. The course offered researchers the opportunity to further develop their understanding of the market research industry to the highest MRS standard, whilst gaining an industry recognised degree-level qualification. All candidates worked incredibly hard and were able to apply their new skills and knowledge to real-life situations in their day-to-day roles. A huge well-done!


Listening to our staff...

This year we launched our very own employee engagement survey, MyDJS. Over three-quarters of our staff took the opportunity to have their say on various topics such as communications, reward and recognition, and wellbeing. The inaugural survey revealed that DJS is a really good place to work, with an employee engagement index score of 78%. Of course, there are still things we can do to make DJS a great place to work! We have hired HR Manager, Lucy Pawson, to help the MyDJS team to drive positive changes across the business. We’ve identified key areas which we hope to improve on, such as ‘communication’ and ‘unity across the business’, and are consulting employees across all departments, at all levels, to generate ideas and solutions. Ultimately, we hope that the changes we will make in the coming months will increase employee engagement and improve the employee experience even further in 2020. We are committed to making DJS a truly great place to work, and to rewarding and retaining our colleagues across the entire business.



Our Employee Engagement Offer...

We are now helping clients improve employee engagement and business performance. Our approach combines years of experience delivering employee research and surveys. The advanced analytics techniques we use uncover the true drivers of employee engagement. 

The service we offer includes our standardised People Matters Survey, annual pulse 'always on' surveys and focus groups, employee communities (panels), joiner (onboarding) and exit surveys, as well as our 'Six Cs & A.C.T employee engagement indexes. 

We also offer bespoke and customised surveys, advanced surveying tools (online, SMS 'push to web', employee app), advanced analytics (our interactive dashboard, infographics, videographics, key driver analysis, HR people analytics and benchmarking), as well as support with action planning and implementation. 

We've updated our Alumnus Offer...

DJS Research has extensive education sector experience, with researchers who are experts in alumni research. Our research in this area continues to help universities stay engaged and in touch with their alumni, offering the opportunity to understand a range of attributes and outcomes, including alumni affinity, communications expectations, propensity to volunteer and contribute financially, and how these differ between sub-groups within the alumni body. 

We have just refreshed our Alumnus benchmarking data, enabling us to compare and benchmark alumni relationship metrics against other education institutions, as well as track changes that occur over a given time period. Knowing more about the relationship an institution has with its alumni can be beneficial in many ways, helping to learn more about an HEI’s alumni engagement or delve deeper into a specific area of interest. 




A big welcome to all of our new clients...

As well as our many repeat clients, 2019 has seen us welcome some high-profile new ones. This year we've enjoyed working on projects for Woodland Trust, UK Sport, Co-op and Tate - to name just a few!



What our clients are telling us...

It is always great to get feedback from clients so we can make our service even better. Here is some of what our clients have been saying in 2019:

”This was a very difficult project. Difficult topic, difficult timescales. But DJS Research pulled out all the stops to get a great result. We really do appreciate all their hard work – and the excellent insight delivered.”  (Severn Trent)
“DJS Research were professional and efficient, and the quality of their output surpassed that of any other research agency I have used. Their findings and conclusions were spot on, and the way that they presented results was clear, insightful, and visually appealing, which made sharing them with a wider audience easy. I would recommend them to others.”  (Gemserv)


Final Word 2019 from Danny and Ali Sims: 


Danny Sims, DJS Research MD: "Another year goes by and we’re getting ever closer to our 20th anniversary since starting the company in 2001. With our exceptional growth, we have come to realise that we are certainly no longer the small company we once were. In recognition of this, we recently launched MyDJS, our employee engagement programme, to help ensure we continue to nurture and reward our employees, who are so critical to our success. We’ve already initiated a number of improvements, including hiring our first HR Manager and introducing new wellbeing initiatives, and by the company’s 20th anniversary, Ali and I are committed to continuing to find new ways to make DJS a great place to work!

"As always, many thanks to our loyal colleagues, clients and suppliers – not forgetting the thousands of  participants who continue to support our research projects."


             Wishing you a happy festive season and all the best for 2020!


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Get more DJS News: 

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