Market Research Insights and Research Findings
Latest Market Research Insights
Poll Finds Consumers Fed Up with Shabby Customer Service Call Centres
March 2013 - Business Support
A new poll of 1,000 consumers in the US and UK on behalf of BT and Avaya has revealed that people are increasingly put off by poor service from call centres. In total, as many as 70% of the respondents believe they often know more than the customer… Read more...
Market Research Reveals Most Popular UK Retirement Spots
March 2013 - Housing
A new survey by insurer LV= has discovered the most and least popular retirement destinations in Britain. The UK's retirement capital is the Isle of Wight, where nearly 42% of the local residents are of state pension age. Bexhill & Battle ranked… Read more...
Poll Finds UK Drivers Baffled by Redundant Road Signs
February 2013 - Central Government
Market research covering 2,000 drivers in the UK by comparison website Confused.com has shown that baffling road signs are causing accidents on the roads, while even The Department of Transport has admitted that Britain has 9,000 redundant or misleading… Read more...
Survey Uncovers Retailers Voted Top for Helping Cash Strapped Consumers
February 2013 - Retail
An online survey of 2,000 UK consumers has revealed the budget brands and supermarkets which have garnered the most praise for helping cash strapped shoppers during the difficult post-Christmas month of January. Topping the list of brands was Poundland… Read more...
Market Research Suggests High Street To Continue Suffering As Closures Could Reach 28 A Day
February 2013 - Retail
A report by PricewaterhouseCoopers (PwC) and the Local Data Company has shown a tenfold increase in high street store closures in the last year. Their report shows the net number of store closures was 1779 in 2012 which is an increase of more than 1000% on… Read more...
